Tuesday, December 25, 2007

3GStore Spin off of ‘Twas the night before Christmas!


'Twas the night before Christmas, when all through 3gstore

Not a creature was stirring, not even a mouse;



The boxes were stacked by the door with care,

In hopes that St. FedEx soon would be there;



The employees were nestled all snug in their desks,

While visions of PHS 300’s danced in their heads;

And Lynn in her 'kerchief, and I in my cap,

Had just settled down for a short winter's nap,

When out on the lawn there arose such a clatter,

I sprang from the desk to see what was the matter.

Away to the window I flew like a flash,

Tore open the shutters and threw up the sash.

When, what to my wondering eyes should appear,

But a big white truck,

With a driver, so lively and quick,

I knew in a moment it must be St. FedEx.

More rapid than eagles 3gstore employees came,

And he whistled, and shouted, and called them by name;

"Now, MaryCarol! now, Bob! now, Lynn and Kay!

On, Mike! on Julia! on, Alex and Victor!

To the top of the porch! to the top of the wall!

Now dash away! dash away! dash away all!"


So up to the warehouse door the employees flew,

With the sleigh full of PHS 300’s, and St. FedEx too.

Up to the door St. FedEx came with a bound.

He was dressed all in fur, from his head to his foot,

And his clothes were all purple and black;

A bundle of PHS 300’s he had flung on his back,

And he looked at his watch it was 2 O'Clock

His eyes -- how they twinkled! his dimples how merry!

His cheeks were like roses, his nose like a cherry!

He had a broad face and a little round belly,

That shook, when he laughed like a bowlful of jelly.

He was chubby and plump, a right jolly old elf,

And I laughed when I saw him, in spite of myself;

A wink of his eye and a twist of his head,

Soon gave me to know I had nothing to dread our customers will be able to receive the PHS 300 before christmas;

He spoke not a word, but went straight to his work,

And filled all of the warehouse; then turned with a jerk,

And laying his finger aside of his nose,

And giving a nod, while walking out the door;

He sprang to his truck, to his team gave a whistle,

And away they all drove like the down of a thistle.

But I heard him exclaim, ere he drove out of sight,

"Happy Christmas to all, and to all a good-night."

Friday, December 21, 2007

3GStore ships first batch of PHS300 EVDO Routers

The 'strategic partnership' that 3Gstore has developed with Cradlepoint Technologies has resulted in the first batch of their new PHS300 Portable Hot Spot EVDO routers being made available exclusively through 3Gstore.

That first batch has arrived, and our expert warehouse team is quickly fulfilling backorders that have piled up since the announcement of these very cool routers.

For those of you who waited to find out if we can get them in time to ship to you for Christmas, you have until 5pm central time today (Dec. 21) to order yours online, and still have it ship today!

Here's the link to order from: http://3gstore.com/PHS300

The 3Gstore team would like to wish all our customers, a very Merry Christmas!

Wednesday, December 19, 2007

3GStore CTR350 EVDO Router firmware enables ethernet as LAN

Through a strategic partnership with Cradlepoint, 3Gstore now has an EXCLUSIVE custom build of CTR350 EVDO Router firmware that enables ethernet port for use as LAN port, removing a roadblock that kept many potential customers from buying it.

Read our full announcement at: http://www.evdoinfo.com/content/view/2211/64/

Starting today, all customers who buy their CTR350 from 3GStore.com will get the exclusive firmware on a CD prepared by 3Gstore.

Customers who have already bought their CTR350 from can email their invoice number to sales@3gstore.com to ask for instructions on how to get the firmware.

This exclusive firmware is a "custom build" for 3Gstore and has not yet received a full QA cycle by Cradlepoint. For this reason, Cradlepoint will NOT be releasing this special firmware until it has gone through a full QA cycle, sometime early 2008.

Until Cradlepoint officially releases the firmware to the public, only customers of 3Gstore.com can get the firmware or tech support for it.

Join the discussion about this announcement on EVDOforums.com

Monday, December 17, 2007

3Gstore has exclusive CradlePoint firmware for UM150 EVDO modem


Owners of the Verizon UM150 EVDO USB modem now have two router options available exclusively from 3Gstore.com

Because of our very special relationship with CradlePoint, 3GStore has exclusive firmware that allows either the CradlePoint CTR350 or forthcoming PHS300 routers to work with the Verizon UM150 USB modem.

This special firmware will not be released by CradlePoint to the general public until 2008


If you have already bought a CTR350 from 3Gstore, and want the firmware that supports the UM150, send an email with your invoice number to support@3gstore.com and we'll email you instructions for downloading it.

Were you waiting for a router before buying your UM150? Order the UM150 and router combo from the EVDO Experts at 3gstore.com!


Related Links:

Saturday, December 15, 2007

EVDO Experts now make "House Calls"

This is soooooooooo confusing!”

“I don’t know what you’re talking about!”

“I wish you were here and could do this for me!”

In the past few years those have been statements from past customers.

3Gstore technical support did their best to help our customers. Sometimes it would take a while, but with this new application, technical support has the ability to help customers in minutes instead of hours. We have an application that will allow our technicians to “make a house call” to solve your EVDO dilemmas on both Mac and Windows operating systems. So now we CAN just do it for you! This added bonus is to help better serve/support our customers.

Friday, December 14, 2007

Goodbye PCMCIA!


As recently as a year ago, EVDO users were still waiting on a Revision A ExpressCard. PCMCIA cards were the form factor of choice, and USB and ExpressCards were just starting to be released on Sprint and Verizon.

It's surprising how much can change in a year. At this point, USB and ExpressCard options greatly outnumber the PCMCIA cards available for EVDO. Things are changing in the world of laptop computers, and PCMCIA is no longer the wise option. Laptop manufacturers are making the transition to ExpressCard slots, and it's hard to find a new laptop that uses PCMCIA.

What does this mean for potential customers of EVDO devices? It means when deciding on form factor, PCMCIA is probably not the best choice. Even if your computer currently has a PCMCIA slot on it, if you decide to upgrade your computer a year into your contract, chances are your new computer won't. This means you will have to buy a new card, and in the middle of your contract, it won't be cheap. You will pay full retail on a new EVDO card - generally between $250-$330.

While it is still the case that most EVDO routers have PCMCIA slots, almost every EVDO device available right now has at least 1 router that it is compatible with. With ExpressCards you will have to use either an ExpressCard to PCMCIA adapter, or an ExpressCard to USB adapter. On the USB side of things, there are already several routers available with a USB port that you can plug your EVDO device into.

While it may seem strange to purchase an ExpressCard or USB device when you have a PCMCIA slot available, we strongly encourage you to consider it. You may need an adapter for the ExpressCard, but that extra $50 you spend now for the adapter will seem well worth it when you realize down the road you saved yourself $300 for the purchase of a new EVDO device.

Thursday, December 13, 2007

Verizon Releases UM150 USB EVDO! Excited? We're not.

Verizon released their latest USB device - the UM150 made by Pantech - and we are not impressed! While the UM150 is inexpensive - FREE after a $50 mail-in rebate - it is just not up to par with the other USB devices available now.

Let's take a look at size. Considering the USB727 just came out and is 1/3 of the size of the USB720, one would think this other new device would be nice and compact as well - no suck luck. The UM150 is even BIGGER than the USB720! Here's a comparison shot next to the USB727 and the CDU-680 (offered on Sprint):


In addition to it's size, the UM150 has no router support at all. It doesn't work in the KR1, MB6800, or the CTR-350. While this could change down the road, any customer interested in sharing their EVDO connection is certainly not going to be interested in the UM150.

The UM150 is cheap - both in price and in quality. It is made of a cheap, flimsy plastic, and you can tell.

Now, the UM150 does have two features that are completely new to EVDO devices. One of them is a telescoping antenna. While at first this may seem like a good way of increasing signal, at second glance you see this for what it is - a HORRIBLE IDEA! This skinny little antenna is just BEGGING to be broken or snapped off. It will break. Easily.


The other new feature is actually pretty neat (must have had one person on their design team who wasn't falling asleep at the wheel). Users can see their signal strength via LEDs on the front of the card. Also, the UM150 has a microSD slot that will support up to a 4GB card for storing pictures, videos, etc. And with this external LED display, you can see when the microSD card is actively reading or writing data.


A couple of other good things about the UM150 - it has external antenna port, and we have the antenna adapter available for it - so any antenna/amplifier combination can be used. Also, it has the same swivel feature as the CDU-680, so you can use it up, instead of straight out, which might decrease the chances of breaking that already highly susceptible antenna.

Also, as of today, no routers support the UM150 (however, that may change soon).

Related links:

Discuss on EVDOForums
Read Our First Impressions of UM150 on EVDOInfo.com

Sunday, December 09, 2007

CDU680 / U680 is now “SPOTLESS” with Leopard


Franklin CDU680 now has a new installer that will eliminate the issues noticed when running Leopard (Mac OS X 10.5x).

This is good news for Franklin customers that are on Leopard because the CDU-680 is the only EVDO modem that supports Mac PPC and Intel natively on Sprint. It also includes gps support and has a 64mb flash drive.

If you previously purchased a CDU680 from 3Gstore.com, please email
support at 3gstore dot com, with a subject of "Send CDU680 Leopard Fix."
In that email please include your 3Gstore.com invoice number.

Sure, the download is available direct from Franklin, BUT we will include some important steps to follow to make the upgrade/installation successful :)

Wednesday, December 05, 2007

3Gstore.com - The Customer Service Team that cares!

The 3Gstore.com Team

Please hold for the next available representative to help you. Now by the time you get a “Real” person you’re frustrated and don’t even want to talk.

Does this sound familiar?

I bet it does.

You will definitely hear this from Sprint and Verizon. You rarely hear this from 3gstore. We have one of the best customer service team. We help customers before and after the sale. Also, look for some new innovative support tools that we are currently rolling out to provide even better/quicker support.

How many companies will provide customers technical support for free via phone, email and chat?

We do!

Our goal is to provide 3Gstore customers with an EVDO solution without making them frustrated and confused. We guide them through the process and get them the “RIGHT” equipment up front.

3Gstore only carries products that work. We know that they work, because we will not carry them until it passes our extensive testing and the manufacturer must also be able to support 3Gstore.com and our customers.

Next time you pick up the phone for EVDO help call 866-3GSTORE, because we are the EVDO experts (who also speak Mac) that care!

Looking forward to having you as one of our customers :)

Tuesday, December 04, 2007

Sprint Releases New Connection Manager for All EVDO Cards

Sprint has recently released a new Sprint Connection Manager for the following EVDO Cards:

Key Features and Functionality

  • Single software solution for the majority of Sprint EVDO Rev 0 and Rev A devices
  • Access to Sprint's 1XRTT, EVDO Rev 0 and EVDO Rev A networks
  • Access to Sprint WiFi with global footprint available to you on a pay-as-you-go basis, via credit card
  • Bytemobile Optimization Client integration for enhanced web experience
  • Access to quick links for Sprint support services and tools via the applications section
  • For GPS-capable devices, GPS features and services available at the touch of a button
  • Enterprise custom configurability available - business customers, please contact your Sprint Account Manager for details
Release Details:
Dated: 11/27/2007
Software Version: 1.03.0020.0
Related Articles:


Thursday, November 29, 2007

PHS300 - Battery Powered EVDO Router by CradlePoint


First we were VERY impressed with the CTR350 (read our CTR350 review), and now we have been playing with the new CradlePoint PHS300. So what is the difference between the CTR350 and PHS300?
  • Make the Router 25% longer (for the battery)
  • Add a removable Li-ion replaceable battery (which lasts 2+ hours)
  • Add an on-off switch
  • remove the WAN port
The Personal Hotspot (PHS300) will open many new doors for portable WiFi hotspots.

Check out our PHS300 Full Review on EVDOinfo.com If you want one, you will have to wait until mid December before they ship (however, 3Gstore.com is taking pre-orders now).

Verizon BYOD (Bring Your Own Device)

Verizon announced that starting sometime next year they are going to open up their network to ANY CDMA ESN and CDMA phones.


What does this mean?

Basically you can bring your own device. For example, the Franklin CDU680 can now possibly be used with Verizon service. So you could cancel your Sprint service and sign up with Verizon and use your existing device on Verizon. Not just the CDU680 but ANY device and switch to Verizon service. Also with phones you will be able to use third-party However, there is always a catch. Verizon has also spent $20 million dollars on a tech lab and they will be publishing technical standards for the development. First, any device maker who wants to connect to Verizon's network will need to be certified for proper network connectivity procedures. Nothing else will be checked. Once they pass the standards customers will have the option to bring their own device. They should have the standards out early next year and then have the option to bring your own device by the end of 2008. This sounds like a good move for Verizon.

We will know more next year after we actually try what Verizon is offering :)

Wednesday, November 28, 2007

UTS600

Sprint to Announce UTS600 Mobile Broadband EVDO Card?

But, What is it?

While looking at the latest published Sprint Rebate Form we noticed a new Mobile Broadband Card called the UTS600, but we haven't heard anything about the UTS600. Based on some guessing and reading between the lines, we are guessing that UTS600 will be a new USB Modem, but that is only a guess.

Look for more info on the UTS600 coming soon to EVDOinfo.com.

For the latest speculation, see the UTS600 EVDOforums.com thread.


Wednesday, November 21, 2007

Alltel KPC680 + KR1, Solution from 3Gstore.com


Many Alltel users were excited to hear that the Kyocera KPC 680 will work with the KR1 router. However, most thought they could use the adapter that came with the card. WRONG! Alltel customers were pretty upset and confused.

Why would Kyocera KR1 not support the adapter that came with the KPC 680? It doesn’t make sense.

All they are doing is setting customers up for failure. Don’t you think this has to be pretty embarrassing for Alltel and Kyocera? Well of course 3Gstore comes to the rescue. The Kyocera KR1 will work with the KPC 680 as long as you purchase the Novatel ExpressCard to PCMCIA Adapter and the KR1 bundle that we sell. We also ship the KR1 with the latest firmware (which is required).


It is 2AM, You Cannot Connect to Sprint EVDO, Change your HA

If you're having a connection issue during a time of day when you can't get in touch with 3Gstore.com or Sprint, all hope may not be lost. Some of these Sprint EVDO issues can be fixed by changing your HA (Home Address).

We have a pretty extensive thread on EVDOForums.com discussing how to do this:

Sprint ##DATA tuning (changing Home Agent)

The process is relatively easy, the only problem we foresee customers having is not knowing their MSL/Activation Code. If you're a 3GStore.com EVDO Card customer, here are instructions on how to find that number:

1. Log in to 3GStore.com with your email address. If it tells you that your password is incorrect or that an account already exists with that email address, just click on "Forgot Password" and an email will be sent with a new password.

2. Once you are logged in, you will have access to the information you need. Click on "My Account" at the top, and find the order for your EVDO card. Click on "View", and you will see all comments made on your order.

3. One of the comments should have a format like this (the numbers will be different, of course):

PTN 3256661234 (this is your device phone number) ESN/MEID 09104612345 MSID 000004820535723 (BTW, drop the leading zeros for your MSID) SID/BID 23722 One time Subsidy Lock 923423 Alternative Lock 420473

The 6-digit "Alternative Lock" number listed is the MSL/Activation Code required to change your HA. And that's it! That's everything you need to know to change your HA and hopefully fix any connection issues or speed up your connection.

Sunday, November 18, 2007

Get a Verizon 1 Year EVDO Contract for $59.99/mo

Previously, when ordering a Verizon EVDO Card, you would have to select from getting a 1 year contract and paying $79.99/month OR a 2 year contract an paying $59.99/mo. It didn't make sense getting a 1 year.

Now, you can purchase a Verizon card and service without being locked into a 2 year contract and without having to pay the higher monthly fee of $79.99. Purchase a Verizon EVDO card with a 1 year service contract AND only pay $59.99/month, from 3Gstore.com

ALSO...

While supplies last (for specific EVDO Devices), also get a free booster antenna (value $57.95).

3Gstore.com Verizon Order Form

Friday, November 16, 2007

Blogspot.com, Blog Gone, How To Recover?

I am writing this blog entry to help others.

It happened at 4:34PM last Friday. I get a panic call from Alex saying that our blog is gone (200+ posts). I log in and sure enough, IT IS COMPLETLY GONE. Not sure if one of our employees accidently deleted it OR we were comprised externally and someone deleted our blog and all posts. After talking with employees, it was not any of them. We see this message when viewing this blog:

Page Not Found

The requested URL was not found on this server. Please visit the Blogger homepage or the Blogger Knowledge Base for further assistance.


I try recreating our blog, so that our competitors cannot steal our name. Blogspot tells me that the name is not available. I start googling around and find this page to ask BlogSpot/Google for help:

http://help.blogger.com/?page=contact

I select "Report a Bug or Problem" -> I can't Locate My Blog

and I send the following message at 5:30pm

Help!

I run a blog for our business. It appears that the blog has been deleted, all posts and the main URL is no longer working. I added a new entry today, but it was working. Is there a problem going on that is preventing me from getting in OR from the blog from working.

HELP!


Within 20 MINUTES, our blog is back up and I get this response:

Hello,

Your blog has been reviewed, verified, and cleared for regular use so that it will no longer appear as potential spam. If you sign out of Blogger and sign back in again, you should be able to post as normal. Thanks for your patience, and we apologize for any inconvenience this has caused.

Sincerely,
The Blogger Team



So, keep a backup AND if you have a problem with BlogSpot - contact them immediately, and you should get things back up. Also, for those of you that tried visiting our blog last Friday night and got an error message - no you know why.

I hope this post, helps someone else who finds their blog complete removed one day.

Pssst…..Verizon is launching the Kyocera KPC 680

Verizon finally came out with a new ExpressCard. It’s the Kyocera KPC 680, which is a nice upgrade if you already have the Kyocera KR1 router and a PCMCIA adapter. It is both windows and mac compatible. However, it doesn’t look like it will be Mac WWAN native. So mac users will still have to use VZAccess. This device has a unique antenna, it’s a corkscrew flip-up antenna and has dual external antenna ports to enhance RF performance while on the go.

We will start testing this device once we receive one. We are expecting antenna adapters in the next 2-4 weeks and the price of the device very soon.

You don’t need to keep this a secret; this is some exciting news for Verizon.

So keep checking 3Gstore.com for your new Kyocera KPC 680.

Monday, November 12, 2007

Some like it HOT! A portable hotspot that is.


Thanks to our new Cradlepoint CTR350 router we will now have a portable hotspot for the BlackBerry 8830. Just think all you need is a CTR 350 (tiny travel router) and your BlackBerry 8830. Then in twelve seconds you can have an active hotspot. That means this connection can be shared with others. Are you impressed? We are because, Cradlepoint just came out with a new firmware today to support the Sprint BlackBerry 8830. 3gstore will be including the latest firmware on a CD starting November 13, 2007. Hurry and get your hotspot today (from 3Gstore).

So, how powerful is this new hotspot? Right now, I am sitting in my car (not moving) posting this entry - that is pretty cool, huh?

Thursday, November 08, 2007

Verizon Releases UM150 USB EVDO! Excited? We're not.

Verizon released their latest USB device - the UM150 made by Pantech - and we are not impressed! While the UM150 is inexpensive - $29.99 after a $50 mail-in rebate - it is just not up to par with the other USB devices available now.

Let's take a look at size. Considering the USB727 just came out and is 1/3 of the size of the USB720, one would think this other new device would be nice and compact as well - no suck luck. The UM150 is even BIGGER than the USB720! Here's a comparison shot next to the USB727 and the CDU-680 (offered on Sprint):


In addition to it's size, the UM150 has no router support at all. It doesn't work in the KR1, MB6800, or the CTR-350. While this could change down the road, any customer interested in sharing their EVDO connection is certainly not going to be interested in the UM150.

The UM150 is cheap - both in price and in quality. It is made of a cheap, flimsy plastic, and you can tell.

Now, the UM150 does have two features that are completely new to EVDO devices. One of them is a telescoping antenna. While at first this may seem like a good way of increasing signal, at second glance you see this for what it is - a HORRIBLE IDEA! This skinny little antenna is just BEGGING to be broken or snapped off. It will break. Easily.


The other new feature is actually pretty neat (must have had one person on their design team who wasn't falling asleep at the wheel). Users can see their signal strength via LEDs on the front of the card. Also, the UM150 has a microSD slot that will support up to a 4GB card for storing pictures, videos, etc. And with this external LED display, you can see when the microSD card is actively reading or writing data.


A couple of other good things about the UM150 - it has external antenna port, and we have the antenna adapter available for it - so any antenna/amplifier combination can be used. Also, it has the same swivel feature as the CDU-680, so you can use it up, instead of straight out, which might decrease the chances of breaking that already highly susceptible antenna.

Related links:
Discuss on EVDOForums
Read Our First Impressions on EVDOInfo.com

Sunday, November 04, 2007

“Hello Sprint 595U, Goodbye, Hello????”

A few weeks ago Sprint was retiring the Sierra Aircard 595U. Now they are going to just replace the Sierra Aircard 595U with a new one. Instead of having a docking station they will now have one with a USB cable.

The “new 595U” should be available very soon.

Remember, the Sierra Aircard 595U is the only EVDO card with a built-in battery. We still would not recommend going with this card because of the battery. We have however, resolved the router issue with this card. All you need is the Top Global MB6800 with a powered usb hub or using the new CradlePoint CTR 350 by itself.

EVDOinfo favorite EVDO USB are still Sprint’s Novatel U727 (or Verizon U727) for Window users and the Franklin CDU-680 for Mac users.

So time will tell if this new device will add to that favorite list!

Thursday, October 25, 2007

Sprint lends a helping hand to people in California

Sprint is helping the people of California by providing tools and support to stay connected with their family and friends.

The company is distributing up to 2,000 universal wireless phone batteries based on need to the customers that evacuated to Qualcomm Stadium. They also have a support tent outside of the Qualcomm Stadium and DelMar evacuation center to charge phones, assist with free calls and provide wireless high-speed internet access. Sprint stores in the California area are giving customers a place to make free phone calls and a 50% discount on wall chargers, car chargers and batteries this week.

That’s not all they are also, donating $50,000 dollars to the Red Cross and sending the Sprint Nextel Emergency Response Team to help.

Sprint also offers these preparedness tips for those forced to evacuate:

* Keep your wireless phone and extra backup batteries charged if evacuation is a possibility, but be aware that an interruption of commercial power and wire line service also could affect wireless calls.

* In times of commercial power outages, a car charger for your wireless phone should enable you to recharge the battery. In the event of an evacuation, bring your wall charger with you as well.

* Keep extra phones and accessories in a sealed plastic bag to help avoid damage.

* Load family emergency numbers into your wireless phone and keep a copy of the numbers in your sealed plastic bag. Make sure those who need it have your wireless number.

* In situations where some portions of the wireless network have been impacted by power outages or damage from a fire, text messages might be able to get through where voice calls can't.

Region President Mike Finley said, “Our customers are priority one and we want them to know we're here to help.” He also said, “While our networks continue to perform at high levels, allowing call traffic to flow, we continue to monitor the situation closely. We were first on the scene with communications support at Qualcomm evacuation center and we will continue to support the southern California community and provide relief by doing what we do best – connecting individuals with the ones they love."

Thanks Sprint for being the best!

Discuss on EVDOforums.com

Wednesday, October 24, 2007

Verizon "5GB Limit" is no longer an issue

The other day the news broke that Verizon was going to reimburse 13,000 subscribers they wrongfully terminated service to. The total Verizon will pay back is $1 Million dollars which means on average, each person will get just under $80 back to cover the cost of equipment that was no longer useful, and never refunded.

These customers all bought Verizon's wireless broadband product believing they were going to have "unlimited" service, when in fact the terms of service included this:
"Anyone using more than 5 GB per line in a given month is presumed to be using the service in a manner prohibited above, and we reserve the right to immediately terminate the service of any such person without notice."
When Verizon started terminating selected accounts for 'abuse' of their 'unlimited' service plans, there was an uproar. One very popular thread on EVDOforums attracted a lot of traffic, and soon the word was out: Verizon's unlimited plans had a 5GB limit.

After a lot of media coverage the pressure on Verizon finally got them to at least change their marketing materials, and last April Verizon agreed to stop referring to their plans as "unlimited". Here's a wayback machine link to the terms of service page from last February that still has "unlimited" in the writeup, and here is a link to the April version with all instances of "unlimited" removed.

For those still concerned that the terms of service is still cause for concern, the New York AG's office press release has this specific wording that we want to bring emphasis to:
"Verizon Wireless has voluntarily ceased cutting off customers based on their data usage and no longer prohibits common internet uses."
We can't imagine that Verizon's legal department is going to allow that to be said exactly that way, if they were still terminating accounts for 'abuse' that others would call 'common internet uses'.

3GStore.com has sold thousands of Verizon devices with BroadBandAccess accounts, and has not had any customer advise us that their service was terminated for abuse, since long before last spring. Many of these customers know they regularly exceed 5GB of data transfer per month, and have expressed concern that they can't stand the idea they may one day be terminated.

Its our opinion that the specific verbiage in that NYAG press release makes the '5GB Limit' a moot point, and that customers need not worry about being terminated for 'common internet uses'.

Tuesday, October 23, 2007

Limits on Unlimited Cost Verizon a Million

Just released the Attorney General Andrew M. Cuomo today announced that Verizon Wireless has agreed to halt the deceptive marketing of its internet usage plans and reimburse $1 million to customers for wrongful account termination nationwide (around 13,000 of you). They have agreed to reimburse all terminated consumers for the cost of wireless access cards or cell phones purchased by the consumer in order to utilize Verizon Wireless’s wireless internet service. Also, since April of 2007, Verizon Wireless has voluntarily ceased cutting off customers based on their data usage and no longer prohibits common internet uses.

Looks like Christmas has come early and Verizon’s lost customers are not forgotten, thanks to the Attorney General’s investigation.

Related Links:

Read Verizon Pays 1 Million to Terminated EVDO Customers

Discuss on EVDOforums
Verizon Terminated My Service - EVDOforums.com

Saturday, October 20, 2007

EVDO Built-in - Tip for Verizon or Sprint Customers

There is a little secret that Verizon OR Sprint (or AT&T) do not want you to know about. They are paying computer manufacturers to embed their mobile broadband devices directly into laptops. Why would they do that? Well, you of course, would sign up and then pay the cell phone carrier $59.99/month for access. That is how they make their money!

BUT, is this a good deal for the consumer?

It may not be the best choice! What happens if you sell, break, lose OR upgrade your laptop? You may have to pay retail for a mobile broadband card and that can run you $200 - $320.

Here is the tip.

If your laptop is running Sprint, purchase the cheapest card you can from Sprint with a 2 year plan (go USB for most flexibility). If your laptop has Verizon, purchase a Verizon USB card (or PCMCIA, whatever you want). After purchasing the card, do an ESN swap from your new card TO YOUR Built-in mobile broadband. You not have access with your built-in mobile broadband AND you have a backup EVDO card (just in case). Heck, you can even sell it on ebay if you want - but we recommend hanging on to the card, just in case.

If you need help, just contact the EVDO experts at 3Gstore.com, they can help.

Friday, October 19, 2007

Sprint Novatel U727 allows simultaneous GPS and Data Use

Windows XP and Vista users can now have the best of both worlds. They can download and upload data and get directions at the same time, using the Sprint U727. Previous EVDO devices did not let you do this. So this saves the busy individual a lot of time and headaches!

This device works with GPS applications, for example Microsoft Streets and Trips, Google Earth, Microsoft MapPoint, Delorme Earthmate GPS LT-20, Delorme Street Atlas USA 2008 Plus, Delorme Earthmate GPS Streets, Magellan MapSend Direct Route and many others.

For our mac users the CDU-680 has GPS capabilities. Read the full CDU-680 review on this device.

Wednesday, October 17, 2007

Kyocera KR2

We love the Kyocera KR1 EVDO Router, it has been around for almost 2 years and it is starting to show its age, or is it? 3Gstore.com delivers a modified KR1 that supports GPS tracking via GoogleEarth (very cool). But a lot has changed over the last two years. As new cards have come out, Kyocera hasn't always been quick to update the firmware to support the latest EVDO cards. At times, this has been painful. The current KR1 Firmware (RK1011) does support many of the Sprint PCMCIA cards and some of the Verizon ones, BUT not the latest.

The Top Global MB6800 supports ALL of the latest EVDO cards, but has a power issue with USB modems and the MB6800 requires an external powered USB hub to work correctly. There are some exciting developments coming around the corner with the MB6800 - so keep a close eye on this router.

We are also very exicted about the CradlePoint CTR350, it supports most of the current USB modems, and can even support many ExpressCards with a ExpressCard to USB Adapter. We are excited about the CradlePoint, BUT what about Kyocera?

Lets talk about what we would like to see in the Kyocera KR2

Edit: Two days after we blog about it, Kyocera announces their KR2 ahead of the CTIA show. Just a coincidence... or really good timing? maybe it was just luck.

Check out the full press release with details about the KR2's features.

Here's a picture of it as well:
Oh, the KR2 is expected to drop during 1st Quarter of 2008.

Live from CTIA San Francisco 2007

CTIA Wireless IT and Entertainment 2007


The twice yearly CTIA show usually brings new product announcements and a roadmap for the "near future". The CTIA show is October 23 - 25, 2007 and we will be reporting live from the show next week. If you are a manufacturer/carrier and have something new (or updated), please contact us before the show, so we can visit. We have a few already lined up and we expect to report on some new items next week.

Stay tuned.

Wednesday, October 10, 2007

Novatel U727 Antenna Connector

Watch out! There are some "places" on the internet that are claiming they have a cable for the Novatel U727 USB Modem. The cables that they have are the same cable for other EVDO modems and these cables will probably damage your U727.

The picture to the right is the actual schematic we received from Novatel of the U727 / USB 727 EVDO modem. We have been reading up on this connector and it is different than any other connector that has been used in an EVDO modem previously. We have tried some existing connectors and they "kind of fit", they don't and the middle pin appears to be larger, so when you are inserting it into your connector, you may actually be damaging the internal connector.

So, if someone out there, claims they have one, be sure they are reputable, they may be out there making wild claims that MIGHT damage your brand new USB modem.

BTW, the ONLY reputable place that might have the first cable is Verizon Wireless, they list the cable as an accessory, BUT it is on backorder.

Friday, October 05, 2007

CradlePoint Travel Router CTR350 for Sprint/Verizon EVDO


3GStore.com now sells and supports the tiniest EVDO router on the market, the CradlePoint Travel Router CTR350 EVDO Router.

Pictured with the CTR350 are Verizon's USB720, a permanent marker and some quarters, to show just how small this thing is.

The CTR350 works with many USB EVDO Modems and even a couple of expresscards using an adapter. Much more info at review link below.

Related Links:

Wednesday, October 03, 2007

Sprint Sierra AirCard 595 and AirCard 595U RIP

Sprint AirCard 595 PCMCIA and AirCard 595U Dropped From Sprint

It looks like Sprint will soon be "retiring" the Sierra AirCard 595 and the Sierra AirCard 595U EVDO Rev A modems. The AC595 is no longer available from Sprint's warehouse and the 595U is out of stock and it looks like Sprint may not get any more.

The AirCard 595 will stop being available in many Sprint channels this week.

The AirCard 595U will soon follow the same fate. The 595U was around the shortest for any Mobile Broadband card, it was introduced in late April 2007.

It looks like Sprint is betting on two new hot USB devices, the Franklin CDU-680 and the Novatel U727. If you are in need of an AirCard 595, you should purchase very soon, you can always check for latest availability at 3Gstore.com

Friday, September 28, 2007

Sprint U727 & Verizon USB727



What a wacky and competitive world it is in the race for cellular broadband supremacy.

According to sources, Sprint's new U727 EVDO USB modem was supposed to be announced on 10/01/07 but everything was pushed up and announced yesterday, after Verizon announced their version of the same device, the USB727.

Verizon's press release came out first, and announced they would ship their USB727's out on 10/05. Sprint's release comes out second, but they announce that they plan on shipping their U727's out on 10/01 and if they do, they get product out first.

Whatever the case may be, 3Gstore.com has both on order, and we'll ship them as soon as we get them.

In conjunction with the releases, 3gstore.com has announced a new promotion for the Sprint U727 - The first 100 customers who buy the Sprint Novatel U727 from 3GStore.com will get a FREE 1 GigaByte microSD card included with their order, so that they can actually use the flashdrive as soon as they get it.

Click here to take advantage of this special deal, right now

For those with more storage needs, 3GStore.com also will be selling the Sprint 4GB microSD card online.

If you are looking to save some $$$, purchase your Verizon USB727 from 3Gstore.com. Verizon is selling the USB727 for $149.99 (after $50 mail-in rebate on 2 year plan). 3Gstore.com is selling the USB727 for $69.99 (after $50 mail-in rebate on 2 year plan).

Looks like Sprint Wins. We got our first U727 on Tuesday 10/2/2007. More info at: U727 - First Impressions

Thursday, September 27, 2007

Verizon USB727 is First EVDO USB Modem with Integrated microSD


Verizon announced its USB727 as their latest Rev-A USB Modem. The USB727 from Novatel is tiny -- its only about 3" long x 1" wide and only a half an inch thick!The USB727 is also the first USB modem to offer an integrated microSD slot, allowing seamless storage and transport of up to 4 GB of files, photos or videos or even music.


Much more to come about this new modem, but for now you can read the full press release on EVDOinfo, and discuss it on EVDOforums using the links below.

Read the full USB727 Pres Release
Discuss the Verizon USB727 on EVDOforums.com

Thursday, September 20, 2007

Testing 3G/EVDO Device Speeds

The speed or throughput of every EVDO device ever released has been called into question by countless people. Everyone wants there to be a "overall fastest device", and they want us to tell them which one it is and then back it up claims with irrefutable evidence.

If we felt that we could, we would stick our necks out there and establish our opinion on what device is the fastest... but even we cannot come up with any repeatable evidence of any device being capable of consistently faster throughput than any other device.

Each device has to go through many carrier certification processes to justify their claim as being a Rev-0 or Rev-A device. Once a device is certified, it has proven itself capable of attaining the theoretical top speed of either specification. Even the FCC gets involved in these certification processes since EVDO is radio/cellular technology.

Speed of any device is most often a question of signal strength, cell tower load, and overall carrier network load. Rarely (if ever) is realized speed a result of the brand or model of device.

The only true way anyone could pass judgment on which device is superior to another would be by using third-party "closed loop" testing equipment which would eliminate all other potential traffic from affecting results. This kind of equipment and testing environment is out of reach of most people, and instead, everyone has their favorite online speed test website.

Our favorite speed test sites are BroadBandReports.com and Speedtest.net, but they aren't favorites because we think they are the most accurate... We like them because they are simple to use, provide historical archives and comparisons, and provide end users with a graphic that includes test results and can be passed along as evidence/proof of test results.

These and all other online test sites operate in similar ways. They run a script that times how long it takes to download a specific amount of non-compressable data from their server to your computer and calculates the speed of your connection based on the amount of time it takes for the test to complete. During that test, your connection could easily be passing through 10-20-30 or more 'hops', each one suffering their own network load, and each one contributing to the overall speed and latency of your individual speed test.

Because of the nature of what happens during these online speed tests, even multiple consecutive tests will show varied results. Sometimes incredulously.

Using these online speed tests, there has never been any concrete evidence that one model of 3G device is consistently and repeatedly faster than another similar device. Even speedtests recorded on EVDOmaps by the over 10,000 members of EVDOforums provide only one conclusion...

One person's fast device, is just as easily another person's dog

Friday, September 14, 2007

Franklin CDU-680 EVDO USB Modem Now Shipping

The Franklin CDU-680 USB EVDO Rev A Modem is now shipping! We have a huge waiting list for this item. Look for the complete review to be posted on EVDOinfo.com soon. This EVDO modem is around 1/3 of the size of previous EVDO USB Modems, includes a built-in flash drive. On the flash drive are connection managers for Windows, Mac and Linux. First EVDO Modem to support GPS and Location services on Mac (find nearest ATM, Gas Station, right from your Mac).

Tuesday, September 04, 2007

LinkSys WRT54G3G-ST Speed Fix

The LinkSys WRT54G3G-ST Router has been a very popular router for many EVDO Card customers, however, some users quickly discovered that the WRT54G3G-ST had an upload speed problem. Some creative users started making their own LinkSys firmware to get around the problem. However, one user find a VERY SIMPLE fix to get the WRT54G3G-ST working at full speeds.

For directions see:


Related Links:

USB727 - Verizon


The Verizon USB727 will be available on October 5, 2007.

Read Press Release on Verizon USB727.

Order a Verizon USB727 for $69.99 (after $50 mail-in rebate)

Features of the USB727 Include:

  • BroadbandAccess and NationalAccess Compatible
  • 2–in–1 USB Device: BroadbandAccess and Memory storage (4 MB+ capacity–sold separately)
  • Rev. A Capable: Typical download speeds of 600–1400 kbps and upload speeds of 500–800 kbps
  • Compatible with all devices supporting the Type A USB interface including desktops, notebooks, tablet PCs and PDAs
  • VZAccess Manager software for easy connection management
  • Intuitive user interface
  • High performance, flip–up antenna
  • 3–color service state LED
  • External Antenna Port/Connector (external antenna sold separately)
  • 2–way Text Messaging capable (via VZAccess Manager)
  • NDIS driver support
  • VPN compatible
  • Type A USB Port Compatibility
  • microSD™ Memory Port
  • Durable High Performance Antenna Design
  • External Antenna Connector
System Requirements
  • Universal Type Serial Bus (USB)
  • Windows® 2000, XP, Vista and Mac OS X 10.3.9 or higher; Linux
  • 32 MB RAM memory
  • 14 MB free hard disk space
Specifications
  • Dimensions: 2.76" (H) x 0.98" (W) x 0.47" (D)
  • Weight: 1.13 oz
  • SAR: 1.14W/kg User–Lap Position

Thursday, August 23, 2007

Novatel U727 & Pantech PX600

Looks like Novatel is hard at work on their next USB device called the Novatel U727. The Novatel U727 is a replacement for the popular U720. The U720 was recently End Of Lifed (EOL) at Sprint. Novatel is going to have a hard time competing with the "almost released" Franklin CDU-680, which has every feature anyone can possibly need in a tiny EVDO USB form factor.

Also, looks like Pantech is working on a PCMCIA EVDO Rev A card called the Pantech PX600. The PX600 will serve as the entry level EVDO Card. This card will be manufactured by UTStarcom.

Either way, lots of changes are going to happen over the coming months and as always, we will be reporting on them on EVDOinfo.com and this blog.

Of course when available, we will update our wireless data card guide on EVDOinfo.com

Monday, August 13, 2007

Franklin CDU-680, Tiny EVDO USB Modem

Look for the Franklin CDU-680 to be available soon. This tiny EVDO USB Modem is loaded with features which include:
  • EVDO Rev A USB Modem
  • 1/3 of the size of previous USB modems, it is tiny!
  • Built-in 64mb Usable Flash/Thumb Drive
  • Windows XP/2000, Linux and Mac OS X connection Managers already installed on built-in flash drive
  • built-in GPS (works on Macs too)
  • Full Mac OS X Connection Manager
  • built-in antenna connector for external antennas and amplifiers
  • swivel USB connector
The Franklin CDU-550 was the first EVDO Modem to offer Mac support and the CDU-680 continues that tradition of offering native Mac OS X software. All connection software for Mac, Windows & Linux come ready to install on the built-in flash drive.

As an example of the size, see the AirCard 595U (left), Novatel U720 (center) and Franklin CDU-680 (right) pictured below.




Related Links:
The Franklin CDU680 is not yet shipping, if you would like to be notified when it is shipping, please visit our Franklin CDU-680 Notification List.

Monday, August 06, 2007

Bush Upholds ITC QualComm Ban


The Bush Administration has upheld the ITC Qualcomm chip ban. This was an expected move. Verizon is already paying Broadcom a license fee. Sprint has worked with Qualcomm for a software fix. It is unclear what this ban means for the industry. Time will tell.

More info at:

Qualcomm & ITC EVDO / WCDMA Ban - EVDOforums.com

Wednesday, July 18, 2007

Goodbye to Sprint's EVDO U720 Modem? EOL on 07/23?

We took at least a half dozen calls this past week, from folks who found us online after having no luck trying to buy a U720 from Sprint online or Sprint stores.

All of them were told the U720 would reach "EOL" (End of Life) as soon as 07/23. What's odd about this rumor/claim being made by Sprint store employees, is that this past Monday we discovered Sprint had raised the price on the U720 in our ordering system from $99.99 to $129.99.

When was the last time you saw the price of a soon-to-be-discontinued item increase just before being dropped? Seems like a really strange thing to do. If we didn't want something around anymore, we'd drop the price and encourage folks to buy our inventory.

Some of the callers were even told that the U720 was such a bad device that Novatel themselves did not plan on ever upgrading U720's firmware again. Thats simply preposterous. People who have been buying the U720's since last December are on 1 or 2 year contracts. If for some reason, the U720 could no longer be used on Sprint's network, they would have to offer free replacements.

What we suspect is, there is some secret marketing agreement that pulled the U720s from Sprints stores in favor of the 595U, and the store employees had to come up with some explanation for why they could no longer sell the U720.

In any case... if you have been thinking about getting a U720 and don't want to risk the chance that the EOL rumors might be true... our team tracks number of available units in system and last we checked there were over 800 available to us.

Are these the last 800 U720's? We honestly don't know.

If you want one, maybe you better just order it online now:

https://3gstore.com/sprint/cards.php

PS: for those who can't commit and are worried about the future... we're working on alternative supply of U720's, but it could be a few weeks.

Discuss this topic on EVDOforums

Friday, July 13, 2007

Hey Sprint... Update Your EVDO Router's firmware already!

We recently blogged about members of EVDOForums.com who appeared to have found a solution to a very frustrating issue with throttled upload speeds on Sprint's Linksys 3G EVDO Router...

Shortly after that blogpost, we were contacted by a Linksys engineer who shall remain anonymous. Part of the email exchange went like this:

"... problem is Sprint never asked for the fixed software from Linksys so the fixed image was never available to the customer. I am not sure how to bridge the gap between Sprint and linksys, but will ask. Maybe you can put some pressure on someone on Sprint side and have them get the software?"

No need to ask us twice.

Consider all our Sprint contacts to have been fully pressurized. We also have a beta copy of the fixed firmware and it indeed does fix the upload issue!

Now let's see how long Sprint decides to torture their customers who shelled out $250 a pop for their EVDO Routers.

Thursday, July 12, 2007

Fixed IP Addresses Coming to Sprint EVDO 1st Qtr 2008


For those of you in public sector, healthcare, secure environments, or requiring remote monitoring, we hear that Sprint is working on adding Fixed IP Addresses as an option. This is great news - but you may have to wait until 1st Quarter 2008. Still welcome news for those requiring a fixed IP Address.

Tuesday, July 10, 2007

EVDO For Your iPhone or iPhone3G Now!

Want EVDO For Your iPhone?

Its amazing how many phone calls we've already taken from folks asking us how to get EVDO speeds out of their iPhones. Most of the callers are folks frustrated with the lack of speed on AT&T's EDGE network, and would love for their google maps to take less than 2 or 3 minutes to load on their iPhones.

Do we have a solution for them? Of course we do. Add true High-Speed, BroadBand, 3G EVDO capabilities to their iPhone.

What's that you say? There is no way to add EVDO to an iPhone? Well... technically thats correct. But that doesn't mean you can't get your iPhone to surf at EVDO Rev-A speeds. All you need is a dedicated EVDO device and an EVDO Router like the Kyocera KR1.

Through 3GStore.com you can get a free-after-mail-in-rebate PC card that works with the KR1 from either Sprint or Verizon, on a 2-year contract for service at $59.99/mo.

The KR1/EVDO card combination provides EVDO speeds to anyone within range of its WiFi signal, including users of the iPhone.

For convenience, we ship all our KR1 routers with both AC and DC adapters, so where ever you go with your EVDO and iPhone, you're all set.

The KR1 with proper firmware already installed to support the free PC cards from Sprint/Verizon, sells for $214.99 at 3GStore.com, but customers who buy their KR1 with card and service contracts through 3GStore.com save $35 on the KR1, bringing the price down to just $179.99 plus shipping.

Want to track your vehicle's progress in realtime within Google Earth? Then check out our optional KR1 GPS Add-On module. It even allows your friends/relatives/employer track your progress in realtime, using Google Earth and an internet connection.

Best of all, buying from 3GStore.com assures you are dealing with real EVDO Experts who actually use the service to the fullest, and provide the best possible customer and tech support!

We agree that adding another $60/mo charge isn't going to be for everyone - BUT if you want to get around the AT&T SLOW EDGE - here is a way to get blazing speeds on EVDO.

Related Articles:

Sunday, July 08, 2007

Sprint Terminates Clients Over Excessive Inquiries: WSJ

According to the Wall Street Journal around 1000 Sprint subscribers who call customer service too frequently are being terminated. The third largest wireless carrier has mailed letters dated June 29 to disconnect customers stating: "The number of inquiries you have made has led us to determine that we are unable to meet your current wireless needs,". The Wall Street Journal reported that terminated subscribers called on an average of 25 times a month at a rate 40 times higher than average customers, according to Roni Singleton, a spokeswoman for Sprint. Some of the calls were related to billing issues, she said. Customers have been given until the end of July to find new service.

UNBELIEVABLE.

First Verizon terminates customers for using too much unlimited bandwidth and now Sprint terminates users for calling customer service too much. What is going on here? Verizon has finally stopped calling their service unlimited, but how is Sprint going to get out of this one? We have written about Sprint Customer Service in the past, and once in awhile you get a great rep, most of the time it is frustrating (hint: outsourcing doesn't save too much on the bottom line).

Another hint - purchase from 3Gstore.com, so that you can deal with Sprint less!

Discuss on EVDOforums:
Sprint ditches customers who complain too much

Thursday, July 05, 2007

EVDOforums user Fixes Upload Issue on LinkSys WRT54G3G-ST 3G EVDO Router

Back in October 2006, 3gstore.com started selling and supporting the Linksys WRT54G3G-ST 3G EVDO Router and shortly thereafter our customers and other members of EVDOforums.com noticed that upload speeds through the router were significantly slower than if the same EVDO card were used directly in a laptop, or in other compatible routers.

After the first few months the router was available, new firmware was introduced that allowed for more cards to be used... but the upload problem remained.

Linksys and Sprint were both advised of the issue and folks who claimed to be associated with Linksys admitted that they knew of the problem and that Linksys was working on new firmware that would fix the problem "real soon now".

The wait for a fix became so unbearable for some frustrated members of EVDoforums that they started to dig into the problem themselves, realizing that the router was similar to Linksys models that use Open Source software.

This week, one of the forum members appears to have put together a version of "OpenWRT" that fixed the upload problem on the Linkys EVDO router. The EVDO community wants to thank HeavlyArmdPokey for his efforts to find the solution.

Nine Months. Linksys couldn't do it. Sprint wouldn't do it.
Thank goodness the router uses open source software so that someone could fix it, and EVDOforums could help get the word out.

Monday, July 02, 2007

Sprint Ahead?

Sprint has started a new advertising campaign and slogan.

Instead of "Power Up", the new slogan is "Sprint ahead".

This entry is going to talk about how Sprint ISN'T ahead or even close to being ahead. Sprint needs to look at their customer service and how they can improve it. We deal with carriers all day long and it is the hardest to deal with Sprint. We are even a Sprint Master Agent and we run into the same things that everyone else does :(

Yes, sometimes we are on hold being transfered back and forth for an hour as we try to resolve a customer issue.

In the latest embarrassment, we use the Sprint direct ship program. When we get your order at 3Gstore.com, we enter it into Sprint's order system and they ship it directly to us (for pre-activation or for us to include routers/antennas/amps/etc), OR Sprint ships to you. For the most part, it works well. Place your order by 3pm CST and 95% of the time, it ships the same day.

However, we have seen a recent problem. For those ordering ExpressCards (EX720 or 597E) AND also ordering an ExpressCard Adapter, We have had many cases, where we order the Adapter, BUT Sprint fails to ship it and then it is an hour phone call trying to resolve it and we still never get a solution.

To solve this problem, if you are ordering an EX720 or 597E with an PCMCIA ExpressCard Adapter, please order it pre-activated, so that it comes to us first. We will grab an ExpressCard Adapter from our stock and then you (or WE), won't have to deal with resolving a problem - problem will never be created. If you are in a hurry, we can still ship the card from Sprint to you directly, BUT we will ship the ExpressCard adapter from our stock directly. There will be an extra shipping charge, BUT it will be worth it.

We used to think that the most important reason for dealing with 3Gstore.com is that our tech support is is LEAPS above what you will get when you call Sprint. We will have to add, that 3Gstore's Sprint Customer Service Department is now providing service LEAPS above what Sprint does and offers another reason to use 3Gstore.com (let us deal with the missing $150 service credit, or preventing the missed item, so that YOU don't have to waste your time on the phone calling Sprint).