Friday, November 16, 2007

Blogspot.com, Blog Gone, How To Recover?

I am writing this blog entry to help others.

It happened at 4:34PM last Friday. I get a panic call from Alex saying that our blog is gone (200+ posts). I log in and sure enough, IT IS COMPLETLY GONE. Not sure if one of our employees accidently deleted it OR we were comprised externally and someone deleted our blog and all posts. After talking with employees, it was not any of them. We see this message when viewing this blog:

Page Not Found

The requested URL was not found on this server. Please visit the Blogger homepage or the Blogger Knowledge Base for further assistance.


I try recreating our blog, so that our competitors cannot steal our name. Blogspot tells me that the name is not available. I start googling around and find this page to ask BlogSpot/Google for help:

http://help.blogger.com/?page=contact

I select "Report a Bug or Problem" -> I can't Locate My Blog

and I send the following message at 5:30pm

Help!

I run a blog for our business. It appears that the blog has been deleted, all posts and the main URL is no longer working. I added a new entry today, but it was working. Is there a problem going on that is preventing me from getting in OR from the blog from working.

HELP!


Within 20 MINUTES, our blog is back up and I get this response:

Hello,

Your blog has been reviewed, verified, and cleared for regular use so that it will no longer appear as potential spam. If you sign out of Blogger and sign back in again, you should be able to post as normal. Thanks for your patience, and we apologize for any inconvenience this has caused.

Sincerely,
The Blogger Team



So, keep a backup AND if you have a problem with BlogSpot - contact them immediately, and you should get things back up. Also, for those of you that tried visiting our blog last Friday night and got an error message - no you know why.

I hope this post, helps someone else who finds their blog complete removed one day.