Tuesday, December 25, 2007
'Twas the night before Christmas, when all through 3gstore
His eyes -- how they twinkled! his dimples how merry!
But I heard him exclaim, ere he drove out of sight,
Friday, December 21, 2007
Wednesday, December 19, 2007
Read our full announcement at: http://www.evdoinfo.com/content/view/2211/64/
Starting today, all customers who buy their CTR350 from 3GStore.com will get the exclusive firmware on a CD prepared by 3Gstore.
Customers who have already bought their CTR350 from can email their invoice number to email@example.com to ask for instructions on how to get the firmware.
This exclusive firmware is a "custom build" for 3Gstore and has not yet received a full QA cycle by Cradlepoint. For this reason, Cradlepoint will NOT be releasing this special firmware until it has gone through a full QA cycle, sometime early 2008.
Until Cradlepoint officially releases the firmware to the public, only customers of 3Gstore.com can get the firmware or tech support for it.
Join the discussion about this announcement on EVDOforums.com
Monday, December 17, 2007
Owners of the Verizon UM150 EVDO USB modem now have two router options available exclusively from 3Gstore.com
Because of our very special relationship with CradlePoint, 3GStore has exclusive firmware that allows either the CradlePoint CTR350 or forthcoming PHS300 routers to work with the Verizon UM150 USB modem.
If you have already bought a CTR350 from 3Gstore, and want the firmware that supports the UM150, send an email with your invoice number to firstname.lastname@example.org and we'll email you instructions for downloading it.
Were you waiting for a router before buying your UM150? Order the UM150 and router combo from the EVDO Experts at 3gstore.com!
Saturday, December 15, 2007
“I don’t know what you’re talking about!”
“I wish you were here and could do this for me!”
In the past few years those have been statements from past customers.
3Gstore technical support did their best to help our customers. Sometimes it would take a while, but with this new application, technical support has the ability to help customers in minutes instead of hours. We have an application that will allow our technicians to “make a house call” to solve your EVDO dilemmas on both Mac and Windows operating systems. So now we CAN just do it for you! This added bonus is to help better serve/support our customers.
Friday, December 14, 2007
As recently as a year ago, EVDO users were still waiting on a Revision A ExpressCard. PCMCIA cards were the form factor of choice, and USB and ExpressCards were just starting to be released on Sprint and Verizon.
It's surprising how much can change in a year. At this point, USB and ExpressCard options greatly outnumber the PCMCIA cards available for EVDO. Things are changing in the world of laptop computers, and PCMCIA is no longer the wise option. Laptop manufacturers are making the transition to ExpressCard slots, and it's hard to find a new laptop that uses PCMCIA.
What does this mean for potential customers of EVDO devices? It means when deciding on form factor, PCMCIA is probably not the best choice. Even if your computer currently has a PCMCIA slot on it, if you decide to upgrade your computer a year into your contract, chances are your new computer won't. This means you will have to buy a new card, and in the middle of your contract, it won't be cheap. You will pay full retail on a new EVDO card - generally between $250-$330.
While it is still the case that most EVDO routers have PCMCIA slots, almost every EVDO device available right now has at least 1 router that it is compatible with. With ExpressCards you will have to use either an ExpressCard to PCMCIA adapter, or an ExpressCard to USB adapter. On the USB side of things, there are already several routers available with a USB port that you can plug your EVDO device into.
While it may seem strange to purchase an ExpressCard or USB device when you have a PCMCIA slot available, we strongly encourage you to consider it. You may need an adapter for the ExpressCard, but that extra $50 you spend now for the adapter will seem well worth it when you realize down the road you saved yourself $300 for the purchase of a new EVDO device.
Thursday, December 13, 2007
Let's take a look at size. Considering the USB727 just came out and is 1/3 of the size of the USB720, one would think this other new device would be nice and compact as well - no suck luck. The UM150 is even BIGGER than the USB720! Here's a comparison shot next to the USB727 and the CDU-680 (offered on Sprint):
In addition to it's size, the UM150 has no router support at all. It doesn't work in the KR1, MB6800, or the CTR-350. While this could change down the road, any customer interested in sharing their EVDO connection is certainly not going to be interested in the UM150.
The UM150 is cheap - both in price and in quality. It is made of a cheap, flimsy plastic, and you can tell.
Now, the UM150 does have two features that are completely new to EVDO devices. One of them is a telescoping antenna. While at first this may seem like a good way of increasing signal, at second glance you see this for what it is - a HORRIBLE IDEA! This skinny little antenna is just BEGGING to be broken or snapped off. It will break. Easily.
The other new feature is actually pretty neat (must have had one person on their design team who wasn't falling asleep at the wheel). Users can see their signal strength via LEDs on the front of the card. Also, the UM150 has a microSD slot that will support up to a 4GB card for storing pictures, videos, etc. And with this external LED display, you can see when the microSD card is actively reading or writing data.
A couple of other good things about the UM150 - it has external antenna port, and we have the antenna adapter available for it - so any antenna/amplifier combination can be used. Also, it has the same swivel feature as the CDU-680, so you can use it up, instead of straight out, which might decrease the chances of breaking that already highly susceptible antenna.
Also, as of today, no routers support the UM150 (however, that may change soon).
Discuss on EVDOForums
Read Our First Impressions of UM150 on EVDOInfo.com
Sunday, December 09, 2007
Franklin CDU680 now has a new installer that will eliminate the issues noticed when running Leopard (Mac OS X 10.5x).
This is good news for
If you previously purchased a CDU680 from 3Gstore.com, please email
support at 3gstore dot com, with a subject of "Send CDU680 Leopard Fix."
In that email please include your 3Gstore.com invoice number.
Wednesday, December 05, 2007
Please hold for the next available representative to help you. Now by the time you get a “Real” person you’re frustrated and don’t even want to talk.
Does this sound familiar?
I bet it does.
You will definitely hear this from Sprint and Verizon. You rarely hear this from 3gstore. We have one of the best customer service team. We help customers before and after the sale. Also, look for some new innovative support tools that we are currently rolling out to provide even better/quicker support.
How many companies will provide customers technical support for free via phone, email and chat?
Our goal is to provide 3Gstore customers with an EVDO solution without making them frustrated and confused. We guide them through the process and get them the “RIGHT” equipment up front.
3Gstore only carries products that work. We know that they work, because we will not carry them until it passes our extensive testing and the manufacturer must also be able to support 3Gstore.com and our customers.
Next time you pick up the phone for EVDO help call 866-3GSTORE, because we are the EVDO experts (who also speak Mac) that care!
Looking forward to having you as one of our customers :)
Tuesday, December 04, 2007
Key Features and Functionality
- Single software solution for the majority of Sprint EVDO Rev 0 and Rev A devices
- Access to Sprint's 1XRTT, EVDO Rev 0 and EVDO Rev A networks
- Access to Sprint WiFi with global footprint available to you on a pay-as-you-go basis, via credit card
- Bytemobile Optimization Client integration for enhanced web experience
- Access to quick links for Sprint support services and tools via the applications section
- For GPS-capable devices, GPS features and services available at the touch of a button
- Enterprise custom configurability available - business customers, please contact your Sprint Account Manager for details
- Release Details:
- Dated: 11/27/2007
- Software Version: 1.03.0020.0
- Discuss New Sprint Connection Manager - EVDOforums.com
- Sprint Connection Manager 1.03.0020.0 Success/Failure - EVDOforums.com
- Purchase a Sprint Card with Service (or upgrade) Securely from 3Gstore.com