Monday, November 03, 2008

Verizon to STOP Refunding Activation Fees

Just a day after Sprint's new policy regarding activation fees went into effect - they will now be refunding the $36 activation fee to customers canceling within the first 30 days of their contract - Verizon has made a decision in the opposite vain.

In the past, if you canceled within the first 30 days of your Verizon contract, your only charge would be for the time the service was active. As of today, that has changed: if you cancel your service after the first 3 days, you will not be eligible for a refund of the $35 activation fee. Only customers stopping their service and returning their device on days 1, 2, or 3 of the contract will receive a refund.

It's interesting that the last two moves made by Sprint have made giving their service a try more affordable, while Verizon has decided to take away a generous gesture that had been standard for quite a while.