Wednesday, January 28, 2009

Verizon Removes "My Usage" Tool on VZW.com

Update 1/30/09: The "My Usage" tool is back on VZW.com! Perhaps they read this....?

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If you have a Verizon Mobile Broadband account, you are all too familiar with the 5GB per month bandwidth limit and likely take pains to monitor your usage lest you rack up a nasty bill thanks to their overage charges. Checking your usage used to be fairly straightforward: VZ Access Manager has a "usage" tab you can click, or if you connected with a wireless router you could log into your Verizon account at vzw.com and access it there.

Not anymore! Today we started hearing reports from router users that Verizon has REMOVED the ability to check your data usage online. As of right now, the only way to check your usage is in VZAM:


This is obviously a HUGE inconvenience for folks who connect via a router - many don't even have VZAM installed on a computer, because they don't need it.

An ideal solution would be for Cradlepoint to include a data monitoring utility in a future firmware release for their routers. Cradlepoint is always open to hearing suggestions from users, and if you would like to see a tool like this for your Cradlepoint router, we encourage you to send them an email at suggestions@cradlepoint.com and let them know!