Friday, August 05, 2011

Cradlepoint 4G LTE Issues with the Novatel USB551L

In March, Verizon released the Novatel USB551L, which proved to be one of, if not the most reliable 3G/4G modems. However, there has been growing issues over the past few weeks regarding connectivity with the device in 4G areas, despite excellent 4G signals. At first this issue seemed to revolve around the newer NetBSD based routers, however, it seems customers on the older Ubicom platform are also experiencing problems now. We've been working directly with Cradlepoint to figure out a solution, but so far there hasn't been a lot of success.

If you're experiencing issues with the Novatel USB551L and a Cradlepoint router please fill out the information requested from this thread to help us solve the problem - Cradlepoint issues with Novatel USB551L [success/failure]?

You can also find out about all the issues here - Detailed information about Cradlepoint issues with the Novatel USB551L