Thursday, December 08, 2011

Open Letter to Tim Cook of Apple about my experiences with the iPhone 4S Battery Life

Open Letter to Tim Cook of Apple about my experiences with the iPhone 4S Battery Life

 
 
December 8, 2011

Mr Cook,

I have owned Apple products since the Apple ][ and have owned just about every Apple product since then.  Everyone in my family owns an iPhone 4 and Mac.  I have been an Apple stock holder since the stock was $22.  I love Apple.

I upgraded to the iPhone 4S from iPhone 4 the day I was able to place a pre-order and I got the 64GB/Black/AT&T iPhone 4S on launch day.

I have never been so disappointed in an Apple product, the battery life is horrible on this device (ie BatteryGate).  I am on my 2nd 4S, I have tried everything suggested multiple times and made my smartphone into a dumb phone by disabling everything.  Still getting horrible battery life. Still wasting a ton of time trying all the fixes that don't work. Yesterday, I was trending around 25% - 30% an hour.  I am going on a business trip 2nd week in January and a vacation in March and very concerned I have to bring something that I can use all day.  It really saddens me that Apple hasn't fixed this or communicated with its customers.

My NDA prevents me from talking about unreleased stuff - but lets say that fixes coming - don't seem to fix either.

I have wasted so much time on trying to get this to work, I am close to throwing in the towel - is there any hope for my iPhone 4S??

Michael Ginsberg
President, 3Gstore.com