Tuesday, July 31, 2012

Cradlepoint announces ARC MBR1400LP and more!

CradlePoint, the global leader in 3G/4G wireless network solutions for distributed enterprises, announces availability of new additions to the CradlePoint COR and ARC series routers with integrated connectivity to the 4G LTE Network from AT&T early September 2012.

CradlePoint COR IBR600LP: Built for the unique requirements of the machine-to-machine (M2M) market, the CradlePoint COR IBR600LP incorporates embedded dual-mode 4G (LTE/HSPA+) connectivity that allows customers to access and capitalize on AT&T’s growing, high-speed LTE network with full compatibility on their nationwide HSPA+ network. The COR IBR600LP’s small form factor provides a flexible, reliable, and secure solution for high-bandwidth applications.

CradlePoint ARC MBR1400LP: Brings connectivity to AT&T’s LTE/HSPA+ network to the CradlePoint ARC series routers which provides an easy-to-install, one-box solution for wired primary connections and wireless failover in new network installations, pop-up or temporary locations, or for applications where an alternate network, off the main corporate network, is desired.

CradlePoint ARC CBA750LP: Adds connectivity for the ARC series adapters which provide a drop-in 4G network failover solution that can be added as an overlay to an existing network infrastructure to enable continuous uptime.

Related Links:

Verizon to shutdown Alltel starting January 10th 2013

Verizon acquired Alltel several years ago, but allowed legacy Alltel customers to keep their existing devices and unlimited data plans. Customers still using Alltel branded equipment are now receiving letters indicating that the Alltel network will be shutdown on or near January 10th, 2013. Reports indicate that Alltel’s data service will no longer work after April, 2013. If customers want to use the service beyond that point they’ll need to upgrade to a Verizon branded device, or be faced with an old basic phone limited to phone calls and SMS. It’s unclear at this time if customers with unlimited data will be able to transition to Verizon while maintaining that plan, or if they’ll be forced into a new Verizon tiered package.

Apple iPhone 5 and iPad mini event September 12, release September 21

According to iMore the new Apple iPhone will be debuting at a special event on Wednesday, September 12, 2012 with the official release following on Friday, September 21. Sources also indicate that an iPad Mini and iPod Nano will be announced at the same event, although no specific information has been given about these new Apple devices. The big news for the latest gen iPhone is likely the addition of 4G LTE bringing it to the next level to compete with Android handsets that already have 4G LTE support. This release date is only 11 months after the previous gen iPhone 4S, which marks a slightly faster release cycle than previous iPhone release cycles.

Friday, July 27, 2012

Congrats to 3Gstore Customer Brian C. For Writing Review of a CradlePoint MBR1200B 3G/4G Mobile Broadband Router w/ WiFi as WAN Firmware 3.6.0

Congrats to Brian C. of Milton, Washington who just won a $25.00 Restaurant.com gift code for writing a review for CradlePoint MBR1200B 3G/4G Mobile Broadband Router w/ WiFi as WAN Firmware 3.6.0 at 3Gstore.com! Every week we randomly pick one product review from the previous week and award the writer a $25.00 gift code. We appreciate ALL the reviews our customers write, whether they are positive or negative - honest reviews like Brian C.\'s help other customers decide if the product is right for them. After you purchase a product from 3Gstore.com, we encourage you to log in and 3Gstore.com and leave a review letting people know how the product worked for you - you'll be helping others, and you'll automatically be entered to win a restaurant.com gift code!.

Great product. Easy set up. Outstanding customer service!

AT&T Expands 4G LTE Coverage

On July 26th AT&T launched new LTE markets bringing their total to more than 50 markets that have LTE coverage. Lucky users in places like Miami, West Palm Beach, Fort Lauderdals and Worcester, MA should now see 4G LTE as long as they’ve got a 4G LTE capable device like the USBConnect Momentum. AT&T has also improved coverage in other areas around Massachusetts, Greater Baltimore and areas within the Washington, D.C. region. However, AT&T is still far behind Verizon that offers 4G LTE coverage in over 300 markets across the country.

Thursday, July 26, 2012

Mobile Broadband Glossary: Router vs Modem

Mobile broadband terms can be very confusing, especially to folks who aren't particularly familiar with technology in general. When we talk to customers who are new to mobile broadband, two of the terms that most often get mixed up are "modem" and "router." Since those refer to two totally different things, it can be tricky to determine what exactly the customer is looking for until we sort out what specific type of equipment they're referring to.

A modem (sometimes referred to as an "aircard," "data card," or "dongle") is the device from the provider (AT&T, Verizon, etc) that provides the internet connection. With regard to mobile broadband, modems can be USB devices, ExpressCards, PCMCIA cards, or hotspots like the MiFi/Jetpack. Regardless of which form factor you choose, a modem is required in order to use the internet.
The Verizon Pantech UML290 3G/4G USB modem

A router is a networking device that you can connect your modem to in order to share the connection with other devices. If you want to share the connection from your 3G or 4G modem with multiple devices (including computers, gaming consoles, WiFi-enabled devices like the iPhone, iPad, etc), you'll need to use a 3G/4G router (“standard” routers that you may have used in the past for DSL or cable connections are NOT equipped to accept cellular modems). The router itself does not provide an internet connection - it is just a piece of hardware. While there are a few routers that have 3G or 4G modems embedded into them (like the Cradlepoint ARC Series and IBR COR routers), in most cases you need a separate modem to use in a router.
the Cradlepoint MBR1400 3G/4G router

For more helpful 3G- and 4G-related definitions, check out our 3Gstore Glossary

If you're new to mobile broadband, you might want to start here: Mobile Broadband Basics

Smartphone Hotspots and Jetpacks banned from Olympics

If you're gearing up for the 2012 Olympics in London be aware that there is a rather long list of new devices that have been banned from the games. In addition to previous bans personal access points through your smartphone or MiFi/Jetpack hotspot, and will be forbidden at the London Olympic events and venues. Olympic attendees will still be able to use devices like their iPhones, iPads, Android phones and tablets, you just can’t turn them into a hotspot to share Internet connectivity with multiple devices. In addition to this, they’re also banning larger broadcast equipment that exceeds 30 cm in length, including tripods and monopods.

Wednesday, July 25, 2012

3Gstore RMA Tips

3Gstore offers legendary support, both before and after the sale to ensure you get what you need, and can use what you bought.  Our live support is available Monday-Friday, 9 am - 5 pm Central time by calling 866-3GSTORE, or by email at support@3gstore.com.  You will also find a lot of help in our Resources section.  Once you have purchased a product you can access even more help 24/7 through the support portal!

Sometimes a product just isn’t right and you need to return it.  While our support team will do all it can to help you troubleshoot, they can also issue an RMA.  The following tips will help ensure a smooth process:
  • Return the item(s) in their original packaging with all parts included.
  • Secure the item in a shipping box to prevent damage.  Avoid using regular envelopes, Tyvek-style envelops or flimsy boxes.
  • Remove or completely cover any old shipping labels.
  • Write the RMA # clearly on the outside of the box.

Want to make the most of your return?  Ask for a store credit.  It’s the fast and easy way to make your refund available so you can apply it to a better solution for your situation!

Amazon and AT&T limit 3G on Kindle

Are you a kindle user that likes to use the built in browser to stay up to date on the latest news? Reports are now coming in from users indicating that they received a pop up message after hitting 50MB of data on their Kindle 3G. The only option when this message comes up is to hit okay and another message comes up indicating you’ll have a 24 hour grace window to continue using 3G for web browsing. After that 24 hour period users can only use 3G connectivity to visit Amazon.com, Wikipedia and the Kindle Store, otherwise users will need to use WiFi. Let us know in the comments if you’ve been affected by their new policy on data usage!

Mountain Lion 10.8 and 3G/4G USB Modem Compatibility

Mountain Lion (Mac OS X 10.8) appears to work fine with 3G/4G USB Modems, so if you use one of these, be sure to check the latest compatibility reports over at EVDOinfo.com:

Mountain Lion 10.8 and Verizon VZAccess Manager, Sprint Connection Manager Compatibility

Tuesday, July 24, 2012

Micro Cell/Pico Station Vs. Amplifiers?


Many people ask us if a MicroCell or Pico Station would perform the same functionality as our Wilson and CellPhone-Mate 3-Watt amplifiers.  The first thing one needs to understand is how they differ.  Pico Stations require a high speed Internet service to power the service these devices support.  They are essentially made for those with a wired Internet connection where the PicoStation can re-route the voice traffic as a data connection over the subscribers wired Internet service.  Many of our customers find that this is not a viable option for they are nowhere near wired Internet services which are stable and high speed.  

With Wireless Amplifiers like Wilson and CellPhone Mate, these are unique in that they provide a service where no Internet is required, just a signal that is present outside of the building.  These amplifiers essentialy brings takes your weaker signal closer to the tower that it originates on.  For example, a user on the Verizon 3G service that accesses the Internet using a USB based Mobile Broadband Modem, these devices have an internal antenna that draws in a cellular signal.  Once the signal is increased by connecting to an amplifier, the reception could potentially become better which ultimately can relate to better speeds.  These amplifiers can also increase signal reception for better completion of voice calls.  Some users have reported that it is the determining factor whether they will be able to place or receive a call in most cases.

For those of you reading this that DO NOT have a wired Internet Service to attach a Pico Station/Micro Cell to your network, be sure to give 3G/4G amplifier technology a try.  The experts at 3Gstore will help you put together the right solution that best fits your needs and most importantly, your budget!

Redbox getting ready for Live Streaming

Watch out Netflix, In February the DVD vending company announced a partnership with Verizon that would finally usher the RedBox into the 21st century.

According to Fast Company, Redbox Instant will enter an internal alpha today, beginning the process of ironing out the bugs and fine tuning the offering. Both physical discs and streaming media will be available as a single package, but execs have been quiet on pricing and structure of those subscription plans.

RedBoxInstant is expected to launch later this year.

Gogo to upgrade United’s P.S. Fleet with ATG-4 In-Air Connectivity

ITASCA, IL. – July 20, 2012 – Gogo, a leader of in-flight connectivity and a pioneer in wireless in-flight digital entertainment solutions, announced today that it has extended its contract with United Airlines and will work with United Airlines to upgrade its p.s.® Premium Service fleet to Gogo’s new ATG-4 connectivity solution. Gogo expects to begin installation of the upgraded equipment in early 2013.

Gogo’s ATG-4 technology is expected to enhance its existing air to ground network and deliver peak speeds from our current performance of up to 3.1 Mbps to up to 9.8 Mbps per aircraft through the addition of directional antenna, dual modem and EV-DO Rev. B technologies.

“Passengers on board United’s p.s. fleet have long enjoyed Gogo’s in-flight Internet service and these routes have grown to be some of the most popular routes for connectivity related services,” said Gogo’s president and CEO Michael Small. “By upgrading to ATG-4, Gogo will be able to better address the growing demand for Internet access on these flights now and in the future.”

United’s p.s. fleet consists of 13 Boeing 757 aircraft that operate between New York’s John F. Kennedy International Airport and Los Angeles International Airport or San Francisco International Airport. Gogo and United have offered connectivity services aboard the p.s. fleet since January 2009.

Monday, July 23, 2012

Social Media Today

Friday morning, I was driving my little ones to the babysitter’s house and I heard on the radio. “This is for the ones that died watching Batman.” I was shocked by the statement and needed more information. One would normally go to the news, but I needed to know now and so I turned to facebook on my phone. It never lets you down, right? A few of my friends had status updates and one of the news channels I follow had statuses that other followers posted.

The massacre took place at a showing of The Dark Knight Rises, in the town of Aurora, Colorado, where a masked man wearing body armour entered the cinema through an emergency exit and set off tear gas or smoke bombs before opening fire in the packed auditorium. Twelve people died and 71 injured.

Social Media started posted around 12:30 am. Posts were from people in the theatres as well as those looking to see if their loved ones were ok. Social media played a huge role in the Aurora, Colorado shooting. American Red Cross even tweeted and facebooked for the victims to post to let them know they were ok or even alive. Even all day Friday, people were looking to social media for an update.

Social media is rising and such a powerful thing in our lives these days. Not only do we get our news from the TV or paper, but now most of us get it from browsing Facebook or Twitter. Social media helps spread the word and warn us of certain things we were once only able to get from turning on the TV or radio. So, next time your parents or Grandparents complain about how much you use ‘The Facebook’ or that tweety thing, just tell them times have changed and you could be alerted of something even before the news is broadcasted!

On a serious note, this horrific event has saddened the country. I urge you to keep the victims and their families in your thoughts.

For the latest  updates and news from 3Gstore see our Facebook page(https://www.facebook.com/4Gstore) & Twitter: (https://twitter.com/evdoinfo)

Friday, July 20, 2012

Congrats to 3Gstore Customer Edward B. For Writing Review of a Wilson Sleek 2G/3G Cell Phone/Hotspot Cradle Signal Booster - 815226 [800/1900mhz]

Congrats to Edward B. of Kingman, Arizona who just won a $25.00 Restaurant.com gift code for writing a review for Wilson Sleek 2G/3G Cell Phone/Hotspot Cradle Signal Booster - 815226 [800/1900mhz] at 3Gstore.com! Every week we randomly pick one product review from the previous week and award the writer a $25.00 gift code. We appreciate ALL the reviews our customers write, whether they are positive or negative - honest reviews like Edward B.\'s help other customers decide if the product is right for them. After you purchase a product from 3Gstore.com, we encourage you to log in and 3Gstore.com and leave a review letting people know how the product worked for you - you'll be helping others, and you'll automatically be entered to win a restaurant.com gift code!.

I said to the person who handled my cigarette plugin problem that I would write a comment on both sales and the product Sleek 2G 3G signal booster and forgot. Now I intend to address both. It's been a while since I have had such great service from a company and never had done business with before. The sale people are the nicest, most caring people and should get acknowledged for the way they handle customer inquiries and problems when they arise, thanks people! Second The Sleek 2G 3G amplifier was bought as a last resort because a landline installation costs over $3000 to put in, but I tried several carriers over the years trying to get cellphone service without any luck it was spotty at best. I tried using a web phone and it was horrible without finding out why. Then I saw your ad online and read about the different types of amplifiers. Now my carrier and Samsung would not help me at all, even threatened voiding my warranty if I used one, any one. They said there was no aftermarket amplifier for the phone anyway. So I ordered the Sleek 815226 and was shocked to see no bars go to 4 out of 5 bars, no dropped calls, could walk around the house with my bluetooth earpiece inside and outside, amazing simply amazing. I have a phone for emergencies, medical or police and my closest neighbor is a mile away, to far to yell. Thank you 3GSTORE, the Sleek Company for a great product and again 3GSTORE sales for solving my phone problems

Cellphone-Mate Force-5 (CM5000) Five-Band 3G/4G Wireless Amp Now Available

force five cm5000
The SureCall® Force-5 CM5000 Wireless Amplifier, the first amplifier that supports virtually every 2G, 3G, and 4G frequency in North America (except Nextel/iDen and Sprint/CLEAR 4G WiMAX), is now available!
force-5 amps in stock
 The Force-5 is in stock at 3Gstore!

The Force-5 supports 700/800/1900/2100mhz networks, which are used by most 2G, 3G, and 4G networks in the USA (including Sprint 2G/3G, Verizon 2G/3G/4G, AT&T 2G/3G/4G, T-Mobile 3G/4G, Alltel 2G/3G, Datajack, Virgin Mobile, and more). This is the first and ONLY amplifier currently available that supports ALL of those frequencies. Prior to the availability of the Force-5, customers who wanted to boost the signal to 3G and 4G devices from a variety of providers had to either install multiple systems or compromise their plans and settle for just boosting some of the networks. 

The Force-5 has an 80db gain rating, meaning it can provide boosted signal for VERY large buildings - up to 80,000 square feet (in ideal conditions)! Thanks to its cost and power, the Force-5 is not appropriate for smaller buildings; it is intended for use in large buildings where lots of users of various networks are in need of better signal (for example, an office building where the owner wants to make sure all of his employees and customers can make phone calls regardless of who their provider is).

Have you been declined?

We occasionally have customers who run into the problem of their credit card getting declined when they try to place an order, either because of an error or something simply like a billing address mismatch. After re-entering their information and successfully placing their order, they look at their bank account and see two pending transactions, even though their first attempt was declined.

This causes confusion and in turn they call us asking why we charged them twice for their order. Well i am here to try to clear that up. Whenever you attempt to order something with your credit card, your bank automatically puts a “hold” on the funds. If it is declined for any reason (incorrect billing address, etc), the funds are not actually taken out of your account, but the authorization from the attempted order may still show up on your account for a day or two (the actual amount of time that these pending transactions stick around on your account vary from bank to bank; typically within a couple days the accounts are unfrozen and available again).

Rest assured that 3Gstore only receives funds for successful orders - if you have a declined transaction attempt, even if your bank is still holding onto the funds for a day or two, this does NOT mean 3Gstore has (or will receive) those funds.

To avoid having your funds frozen due to multiple transaction attempts, you should always be aware of what address your bank has on file as the “billing address” for your card - billing address mismatch issues are the number one reason credit card charges are declined.

Google +- Flash Gordon or Flash in the Pan?

What is Google+? It’s designed to be a social networking tool. But according to the companies’ upper floors, it's just supposed to be support for other Google applications. To be help rather than be the Mothra to Facebook’s Godzilla. But with customer satisfaction for Facebook waning, while Google +’s rises, you do wonder if they giant butterfly will have more sequels.

People who use Google + say that it’s almost antiseptic. Clean lines, colors ranging from blue to white back to blue again, with hints of hunter green. Along with the slow fade outs that we’ve come to know from all Google products. Google + seems to be for the professional, getting your name out there while also keeping up to date on what is happening in your industry. While Facebook is for vacation pictures, Google+ can help point you in a direction of whether it’s a good idea to redesign your companies web page to include an RSS Feed. At least at this time, it feels like your personal life really has no place on Google +.

To many a professional this would save a lot of headaches. LinkedIn is more to show you off to prospective employers, and the corporate website is really to show off company to prospective clients. So using Google + to show your boss and co-workers that interesting new article you saw about marketing, while not having to worry about them finding those awkward family photos you put up so you grandmother could see them. Pulling together a hangout so everyone can hear that speaker you saw last month and discuss it can put you leagues ahead of the competition.

Many will decry the fact that they have to use more than one platform for different facets of their lives. Yeah, suck it up. As your co-worker I have no interest in knowing how much you love Tru Blood. As your friend I don’t need to see your blog article about agricultural trends in the Midwest affecting your market share, ever.  But this raises another question, if this is a place for my professional life, and not my personal life will it truly ever catch on? If you ask around people say they  care a great deal more about their personal life than their professional. So how will Google + ever dominate or even stay afloat against the Facebook juggernaut?

Google +’s idea is to swim with instead of against Facebook. Facebook has made some blunders on their own (I’m looking at you, timeline), and this is making more people look at the competition. Google + looks more like the future as well, just due to the fact that Facebook hasn’t updated their pages since, wait, never? Innovation doesn’t need to be constant but it probably should be every couple years or so.

Having Facebook on every thing that has an internet connection is great, but that’s not so innovative anymore. So this is where Google + may have the upper hand, they have nowhere to go but up. Facebook has to try and reinvent the wheel, but without the wheel being too different or users will come after them like the villagers in Young Frankenstein. So there is a market for Google + but them maintaining and/or overtaking Facebook looks unlikely. But if Facebook doesn’t try to update to keep up with Google + the villagers will start heading to the lumber yard.  

Verizon expands 4G LTE coverage to total 330+ cities

Today Verizon Wireless announced several additional 4G LTE markets throughout the country. As a matter of fact there are 27 states to be exact where coverage has been expanded in cities or added to brand new markets! Below is the official list of new markets where customers can anticipate receiving 4G LTE:

4G LTE Cities:

  • +Mobile, AL
  • El Dorado-Magnolia, AR
  • Russellville, AR
  • + Los Angeles, CA
  • + Napa Valley-Sonoma, CA
  • + San Diego, CA
  • + Colorado Springs, CO
  • New London County, CT
  • + Washington, D.C.
  • + Fort Lauderdale, FL
  • + Fort Pierce-Vero Beach, FL
  • + Melbourne-Titusville, FL
  • + Miami, FL
  • +Sarasota-Bradenton, FL
  • Columbus, GA
  • Rome, GA
  • + Honolulu, HI
  • + Maui County, HI
  • + Waimea, HI
  • Burley, ID
  • + Idaho Falls-Rexburg, ID
  • Mattoon, IL
  • + Peoria, IL
  • Anderson, IL
  • + Indianapolis, IL
  • Muncie, IL
  • Manhattan-Junction City, KS
  • McPherson, KS
  • + Wichita, KS
  • + Baton Rouge, LA
  • Lafeyette-New Iberia, LA
  • + Baltimore, MD
  • + Kansas City, MO
  • St. Joseph, MO
  • Springfield, MO
  • Bozeman-Livingston, MT
  • Kalispell, MT
  • Missoula, MT
  • Goldsboro-Kinston, NC
  • Roanoke Rapids, NC
  • Rocky Mount-Wilson, NC
  • + Akron, OH
  • + Cleveland, OH
  • + Columbus, OH
  • + Toledo, OH
  • Zanesville, OH
  • + Allentown-Bethlehem, PA
  • DuBois-Clearfield, PA
  • + Harrisburg, PA
  • Meadville, PA
  • Punxsutawney, PA
  • + Scranton-Wilkes Barre, PA
  • + Columbia, SC
  • + Greenville-Spartanburg, SC
  • Orangeburg, SC
  • Sherman-Denison, TX
  • Cedar City, UT
  • Logan, UT
  • + Nephi-Santaquin, UT
  • + Salt Lake City-Ogden, UT
  • Rutland-Bennigton, VT
  • + Fredericksburg, VA
  • Lynchburg, VA
  • Winchester, VA
  • Bellingham, WA
  • + Seattle-Tacoma, WA
  • Beckley, WV

+ Indicates coverage expansion in existing market

Related Links:

Thursday, July 19, 2012

Redirecting to a hold at location

Daily events can change on a moments notice, and it was always a hassle to update or change the shipping address after the order has shipped.

Now with 3GSTORE, there is an easy option.

All of our shipments are sent via FedEx, and now you can switch to a hold at location while the package is in transit!

This is easy to do, doesn't cost anything, and all you need is your tracking number.
Go to http://www.fedex.com  find the “Track a Shipment” box in the center of the page, and enter the tracking number in the area indicated and click the Track box.
You will see exactly where your package is by the last FedEx scan.
Select Hold at FedEx Location and choose an eligible location in your area.
If you are waiting for your order to actually be able to connect to the internet, you may also call 1.800.GoFedEx (1.800.463.3339) and request a hold at location.

The package will be routed and held for pick up without the annoying door tags.
It not only saves time but it will also save money in transportation costs.