Thursday, September 27, 2012

FCC to act on AT&T Facetime complaints

After the recent launch of the iPhone 5 AT&T hasn’t earned any friends by limiting facetime usage to customers on tiered based plans with overage charges. Customers on older unlimited accounts must switch to a tiered data plan to use Facetime over cellular despite using the same network tiered customers use. Consumer groups have said this violates the FCC’s new loophole-filled network neutrality rules. FCC boss Julius Genachowski said that after a proper complaint from consumer groups are filed and if AT&T doesn’t act in good faith they’ll exercise their responsibility and act. Only time will tell what AT&T will do after this statement but for customers not willing to switch data plans or pay extra for facetime Verizon Wireless doesn’t require any plan changes to use the service of their cellular network.