Monday, October 29, 2012

3Gstore Helps Customer in Sandy's Way

Just got this review on ResellerRatings

The pre-sales support and post-sales technical support from is among the best I have ever received from any company. I bought some expensive networking hardware that I may have been able to save $5 buying elsewhere back in March and never configured it. With Hurricane Sandy knocking on my door today I called support and they spent several hours configuring it all for me and walking me through everything. There's no way you're getting that kind of support from most places if they can provide it all all without paying several hundred dollars or more. I got the level of service I would expect from an on-site consultant within a minute of placing the call. I didn't have to wait for someone to be available and I didn't have to pay extra for the support.

Within two minutes of configuring everything, hurricane Sandy knocked out our cable modem and the failover equipment worked exactly the way support helped me configure it. There is no way I will ever consider buying mobile routers anywhere else. 

Doran, please be safe and thanks for being a customer!