Wednesday, November 07, 2012

AT&T got Nailed by the FCC with over $700,000 in Fines Over Data Plans

The Federal Communications Commission announced that AT&T has agreed to pay a $700,000 fine in order to settle complaints that it switched certain customers from their grandfathered pay-as-you-go data plans even though AT&T promised some customers they could keep those plans.

AT&T will also pay approximately $25 to $30 per month per customer affected to those who were improperly switched.

According to the FCC, AT&T began transferring customers away from the pay-as-you-go data plans in November 2009 after it changed its policy regarding mandatory smartphone plans for new customers.

The FCC launched its investigation following consumer complaints about AT&T's actions.