Thursday, July 31, 2014

FCC Letter to Verizon Wireless over throttling unlimited LTE users


On July 25th, 2014 Verizon Wireless announced they would throttle the top 5% of unlimited data users on their 4G LTE network. The FCC didn’t take to kindly to the statement that if a customer was affected by throttling they could switch to a shared package causing customers to pay more, but does nothing to help with congestion regardless of the plan type. FCC Chairman Tom Wheeler just wrote a letter to Verizon Wireless President and CEO Daniel S. Mead to get some answers. Below is a copy of the letter written and the questions Mr. Wheeler would like answered. 

“Mr. Daniel S. Mead
Presidentand CEO
Verizon Wireless
One Verizon Way
Basking Ridge, NJ 07920 

Dear Mr. Mead: 

I am deeply troubled by your July 25, 2014 announcement that Verizon Wireless intends to slow down some customers' data speeds on your 4G LTE network starting in October 20 14.1 Your website explained that this was an extension of your "Network Optimization" policy, which, according to your website, applies only to customers with unlimited data plans. Specifically, Verizon Wireless "manage Es] data connection speeds for a small subset of customers - the top 5% of data users on unlimited data plans" in places and at times when the network is experiencing high demand.2 Verizon Wireless describes its "Network Optimization" as "network management."3 

"Reasonable network management" concerns the technical management of your network; it is not a loophole designed to enhance your revenue streams. It is disturbing to me that Verizon Wireless would base its "network management" on distinctions among its customers' data plans, rather than on network architecture or technology. The Commission has defined a network management practice to be reasonable "if it is appropriate and tailored to achieving a legitimate network management purpose, taking into account the particular network architecture and technology of the broadband Internet access service."4 Such legitimate network management purposes could include: ensuring network security and integrity, including by addressing traffic that is harmful to the network; addressing traffic that is unwanted by end users (including by premise operators), such as by providing services or capabilities consistent with an end user's choices regarding parental controls or security capabilities; and reducing or mitigating the effects of congestion on the network.5 I know of no past Commission statement that would treat as "reasonable network management" a decision to slow traffic to a user who has paid, after all, for "unlimited" service. 

Accordingly, please provide me with responses to the following questions:
  1. What is your rationale for treating customers differently based on the type of data plan to which they subscribe, rather than network architecture or technological factors? In particular, please explain your statement that, "If you're on an unlimited data plan and are concerned that you are in the top 5% of data users, you can switch to a usage-based data plan as customers on usage-based plans are not impacted."6
  2. Why is Verizon Wireless extending speed reductions from its 3G network to its much more efficient 4G LTE network?
  3. How does Verizon Wireless justify this policy consistent with its continuing obligations under the 700 MHz C Block open platform rules, under which Verizon Wireless may not deny, limit, or restrict the ability of end users to download and utilize applications of their choosing on the C Block networks; how can this conduct be justified under the Commission 's 2010 Open Internet rules, including the transparency rule that remains in effect?”

Wednesday, July 30, 2014

CloudGate Universe Redesign Coming


Option is  excited to announce that when you are back from your summer holiday they’ll be launching a completely redesigned CloudGate Universe. Option’s team has created a new look and functionality of the CloudGate Universe and  had only one thing in mind when they started this redesign – you. Overall, menus and navigation will be hugely simplified with clear sections. Soon, you can do whatever you want even faster! Based on customer feedback here is a selection of the most important changes in the new CloudGate Universe: 

Simpler to use:
  • Completely redesigned layout – simple and easy to use with a strong focus on relevant content.
  • Easy to find, understand and install available software - for example all new features in each firmware can be accessed via CloudGate Universe.
  • Refreshed documentation section so you can easily find what you are looking for.
  • Simplified signup process for new customers.
  • Search for any device by serial number or device name.
  • A status indicator for each device, so you can quickly see whether a device has checked-in.
Lower data consumption:
  • The data usage for a CloudGate device, when doing a check-in to CloudGate Universe will be reduced to approximately 1Kb when no changes are required. This means that you can set devices to check in everyday with only ~30Kb of data consumption per month. 
Large Option CloudGate Deployment? Request a formal quote

Tuesday, July 29, 2014

4G Throttling - It's Not Just Verizon!

Since Verizon Wireless announced they would be throttling 4G service, a lot of customers have become so outraged that they’ve decided to switch carriers. However, you still risk the chance of being throttled with T-Mobile, AT&T and Sprint.

For example, T-Mobile’s statement on throttling is this:
“Customers who use more data than 95% of customers on the same rate plan typically use in a month may, during times and places of congestion, have their data usage prioritized below other customers.” 

Of course, T-Mobile has always been quite straight forward about this - at least in my experience, having been a customer for about 7 years now. In fact, they even go as far as to alert you of how much high speed data you have left for the month.
Taken from my Samsung Galaxy Note 2 - shown on the drop down shade
For new customers they offer 1GB, 3GB, 5GB or unlimited data plans. While my data plan is technically unlimited (and no longer offered to new customers it seems), I only receive up to 2GB of high speed data before they will start throttling me to 2G speeds. So, if you’re on the 1/3/5GB plans you’ll be throttled once you go over that respective limit. 

Although, even with T-Mobile’s truly unlimited data plan ($80/mo), several customers have posted comments and questions [on forums] wondering why they are still being throttled. One user said it seemed to occur after using about 5-7GB of data. Other users these same plans have commented that they have NOT seen this. No surprise based on T-Mobile’s statement though (i.e. throttling “during times and places of congestion”)! 

Here’s what AT&T has said on throttling: 
“Customers with a 3G or 4G smartphone who have an unlimited data plan may see speeds reduced as a result of AT&T network management practices if they exceed 3GB of data in a billing cycle. For customers with a 4G LTE smartphone who have an unlimited data plan, speeds will be reduced if usage exceeds 5GB in a billing cycle.” 

And Sprint’s statement: 
“Sprint currently employs prioritization to improve data experience for the vast majority of users on Sprint’s CDMA and LTE networks. The heaviest data users consume a disproportionate share of network resources and cause a negative user experience for the rest. To more fairly allocate network resources in times of congestion, customers falling within the top 5% of data users may be prioritized below other customers attempting to access network resources, resulting in a reduction of throughput or speed as compared to performance on non-congested sites. Though the exact amount of data used before a customer falls within the top 5% of data users will vary from month to month, currently customers who typically use 5 GB or more in a given month are likely to fall within the top 5% of data users.” 

It seems that Verizon is leading the pack again as throttling is becoming more of a standard. AT&T has even stated that “Reducing data speed (data throughput) and network management are common practices in the wireless industry.” Of course this sucks, but remember, they’re merely trying to help users have a generally better experience on their network. We can see that Verizon is making it look like they’re doing something else about the network congestion by releasing their XLTE network. 

However, let’s not forget they’ve also stated that the throttling ONLY affects users who "have fulfilled their minimum contractual commitment." It also doesn’t help that some customers with grandfathered unlimited plans have been able to upgrade from 3G to 4G without loosing their unlimited data! Other unlucky customers with old 3G unlimited plans who wanted 4G service were pushed into a limited data plan. In comparison though, Verizon has been the most successful at moving these customers to limited plans and throttling out-of-contract users is just one more tactic to convert the remaining holdouts.

Friday, July 25, 2014

Congrats to 3Gstore Customer James M. For Writing Review of a 30' Black LMR400 Ultra-Low-Loss Cable (N/Male Connectors)

Congrats to James M. of Ottawa, Ontario who just won a $25.00 gift code for writing a review for 30' Black LMR400 Ultra-Low-Loss Cable (N/Male Connectors) at! Every week we randomly pick one product review from the previous week and award the writer a $25.00 gift code. We appreciate ALL the reviews our customers write, whether they are positive or negative - honest reviews like James M.\'s help other customers decide if the product is right for them. After you purchase a product from, we encourage you to log in and and leave a review letting people know how the product worked for you - you'll be helping others, and you'll automatically be entered to win a gift code!.

Heavy duty, very low loss cable with quality connectors. Nice!

Verizon Wireless Confirms They Will Throttle Unlimited LTE Service

We’ve had this question posed by a lot of our customers - mainly those still fortunate enough to be grandfathered in on an unlimited data plan with 4G service. It wasn’t until now however, that we have a definite answer. Verizon Wireless admitted back in 2011 that they were going to be throttling 3G unlimited data plans, but they were clever and called it ‘Network Optimization’ instead. Not just a fancy term for throttling, Network Optimization more specifically means that if you’re using too much data and are connected to a congested cell site, your speeds will be much slower in comparison to someone using a 4G device on a limited data plan.

Quoting from Verizon’s official statement...

"Starting in October 2014, Verizon Wireless will extend its network optimization policy to the data users who: fall within the top 5 percent of data users on our network, have fulfilled their minimum contractual commitment, and are on unlimited plans using a 4G LTE device. They may experience slower data speeds when using certain high bandwidth applications, such as streaming high-definition video or during real-time, online gaming, and only when connecting to a cell site when it is experiencing heavy demand."

According to a Verizon FAQ, people who use 4.7GB or more per month fall in the top 5%.

Verizon claims this isn't "throttling" because it doesn't happen 100 percent of the time. Another excerpt from the FAQ explains this more...

"No, this is not throttling. The difference between our Network Optimization practices and throttling is network intelligence. With throttling, your wireless data speed is reduced for your entire cycle, 100 percent of the time, no matter where you are. Network Optimization is based on the theory that all customers should have the best network possible, and if you’re not causing congestion for others, even if you are using a high amount of data, your connection speed should be as good as possible. So, if you’re in the top 5 percent of data users, your speed is reduced only when you are connected to a cell site experiencing high demand. Once you are no longer connected to a site experiencing high demand, your speed will return to normal. This could mean a matter of seconds or hours, depending on your location and time of day."

This may very well pose a new question - If customers are throttled on congested sites, does Verizon make up for it somehow when NOT connected to a congested site? My assumption is no. If Verizon only needs to limit data speeds on the most congested sites, why impose limits on data use when users connect to the sites that aren't congested, or at all?

Some longtime Verizon customers still have unlimited data plans and have even been offered 4G service from a 3G only plan - something that never seemed to happen until more recently. Most customers of course are being pushed to limited packages and for new customers an unlimited package is never even offered. A recent survey found that "A little less than 22 percent of Verizon customers have an unlimited data plan, compared with 44 percent for AT&T and 78 percent for both Sprint and T-Mobile," according to Re/code. Verizon has monetized its data caps successfully, charging users the highest bills of any major carrier in the country.

Tuesday, July 22, 2014

Peplink is now offering InControl 2 Subscriptions

Peplink has simplified the process in order to get connected to their cloud based management platform called InControl 2. This service is included free of charge for the first year and is now available in one or two year subscriptions. Previously the only way to renew InControl service was to add warranty service, but some customers didn’t want extended warranty coverage and only needed the InControl 2 subscription. Starting now customers can purchase a 1/yr InControl 2 for $25.00 annually or go with a 2/yr subscription for $40, which works out to $20 per year. InControl 2 allows you to centrally manage all your Peplink/Pepwave devices by updating configurations, getting real time analytics, GPS fleet tracking and more!

Large Peplink/Pepwave Deployment? Request a formal quote

Friday, July 18, 2014

Congrats to 3Gstore Customer Thomas R. For Writing Review of a CloudCam HD Mega-Pixel Indoor Wireless Fixed Day and Night IP Camera w/ MicroSD Slot

Congrats to Thomas R. of Hampton Falls, New Hampshire who just won a $25.00 gift code for writing a review for CloudCam HD Mega-Pixel Indoor Wireless Fixed Day and Night IP Camera w/ MicroSD Slot at! Every week we randomly pick one product review from the previous week and award the writer a $25.00 gift code. We appreciate ALL the reviews our customers write, whether they are positive or negative - honest reviews like Thomas R.\'s help other customers decide if the product is right for them. After you purchase a product from, we encourage you to log in and and leave a review letting people know how the product worked for you - you'll be helping others, and you'll automatically be entered to win a gift code!.

Got this for my motorhome to keep an eye on my dog when we are away....The temperature readout was the most important feature for me followed by 2 way sound and only using bandwith when you are actually viewing the video...I use this with my Verizon Jetpack and it works perfectly with easy setup...The video is crystal clear with the hd version of this camera and it is worth the extra cost for the features that I need....I highly endorse this camera...

Wednesday, July 16, 2014

Bell Labs Tests Record Breaking Broadband Speeds

Bell Labs has been testing broadband speeds to see what it will take to easily provide high speed broadband Internet to the masses. Tests were of course performed in a lab, so no real-world results as of yet. However, what they found while testing over copper landlines was truly astounding. They managed to reach speeds 8x faster than the previous record - a whopping 10 GBPS! That’s 1000x faster than traditional broadband speeds and about 10x faster than even Google Fiber.

Alcatel-Lucent, Bell Labs' parent company, dubbed the new technology "XG-FAST." The company called it a "major breakthrough," giving broadband companies the ability to provide fiber-optic-like speeds over the existing copper landline infrastructure that covers most of the US.

Verizon FiOS and Google Fiber, among others have already started to bring ultra-fast fiber connections directly to people's homes. However, bringing fiber to the majority of American households could cost hundreds of billions -- or even trillions -- of dollars, depending on various estimates - not to mention the time and work involved in running the lines.

Taking media giants such as Netflix and other bandwidth-hungry applications into consideration, there’s not much choice in the matter. These companies are basically forcing broadband providers' hands since video over the Internet is one of the biggest factors in slowing connection speeds. Comcast and AT&T are doing their best to combat this by increasing the amount of fiber they use in their networks, but the kicker is they are still using old-fashioned telephone lines to do it - and not only are they sending Internet over the lines, but TV and phone service as well.

It seems very possible that XG-FAST could negate the need to bring expensive fiber for ultra-high-speed Internet. Bell Labs says that XG-FAST can provide up to 10 gigabits per second over a distance of up to 30 meters. So, if there is a fiber connection on the street, it would be sufficient to deliver lightning-fast Internet over a home's existing landline wires. For big buildings, fiber could be brought into the basement without needing to route it to individual apartments or offices. "The Bell Labs speed record is an amazing achievement," said Federico Guillén, president of Alcatel-Lucent's fixed networks business. "Bell Labs is offering the telecommunications industry a new way to ensure no customer is left behind when it comes to ultra-broadband access."

The XG-FAST technology has yet to be approved by the standards-setting International Telecommunication Union, but this certainly gets the US on the right track. Even once everything has been approved I’m sure we’ll still have to wait until companies such as Comcast can get up to speed (pun-intended). And keep in mind that even though lab tests resulted in 10gbps speeds, that doesn’t mean we’ll actually see that. There are plenty of factors that can reduce Internet speeds traveling over copper lines, including the thickness of the cable, signals picked up by other nearby cables and the length of the wire.

Verizon announces ALLSET prepaid LTE plans

Starting on July 17, 2014 Verizon will be adding ALLSET prepaid plan options that will run on the Verizon 4G LTE network. Any Verizon 4G LTE smartphone will be able to be used costing just $45/mo for 500MB of data, unlimited talk and text. They’ll also be offering a limited time promo where if customers opt to sign up for auto pay they’ll get double that data (1GB vs. 500MB), or after the promo add another 500MB for $5. If that isn’t enough data for your needs they’re also offering “Bridge Data”, which allows you to add 1GB for $10 or 3GB for $20 with a 90-day expiration. The 90 day length is a lot better than Verizon’s older prepaid packages that typically had a 30 day expiration.

Tuesday, July 15, 2014

Peplink alternative to dedicated MPLS


Peplink products are known for their uptime and ability to control multiple ISP’s to optimize bandwidth across your company. Many customers are now using Peplink equipment to completely replace a dedicated MPLS system getting substantially more bandwidth, multi-point redundancy and saving tens of thousands of dollars in the process. On average customers that have switched to a multi-WAN bonded solution are saving 85% over a single dedicated MPLS alternative. 

Justin Dale who has 15 years in IT at Diamond International Trucks says “We now have a highly reliable MPLS alternative that allows for the flexibility in ISPs… greatly reducing our costs while maintaining a high level of service. This is made possible by Peplink’s SpeedFusion bonding technology that allows multiple links to pass within a VPN to a concentrator or FusionHub virtual machine installed within the cloud. Unlike traditional load balance routers that can only establish one session per ISP Peplink’s bonding allows traffic to be broken down across multiple links enhancing the bandwidth and providing more network redundancy. 

One area where this holds a huge advantage is VoIP (Voice over Internet) where a traditional load balancer or failover router would drop the call if your primary ISP goes down. Because Peplink devices allow the traffic to be split even if one ISP drops off you won’t lose the phone call because the session is still active across other ISP’s on your network. Depending on the Peplink box you can run a mix of Cable/DSL and Cellular 3G/4G routers to have as many as 13 different WAN connections active at any time. If you have any questions on how Peplink can save your company money please contact 3Gstore for more info! 

Related Links:

Friday, July 11, 2014

Congrats to 3Gstore Customer Dan F. For Writing Review of a Cradlepoint MBR95 Wireless 3G/4G Router Firmware 5.0.4

Congrats to Dan F. of Lamont, California who just won a $25.00 gift code for writing a review for Cradlepoint MBR95 Wireless 3G/4G Router Firmware 5.0.4 at! Every week we randomly pick one product review from the previous week and award the writer a $25.00 gift code. We appreciate ALL the reviews our customers write, whether they are positive or negative - honest reviews like Dan F.\'s help other customers decide if the product is right for them. After you purchase a product from, we encourage you to log in and and leave a review letting people know how the product worked for you - you'll be helping others, and you'll automatically be entered to win a gift code!.

I have had two other routers in the past, and they did not work as well as this router. I am using a 3 G USB modem from Verizon. Two things I noticed was that my speed did not degrade using this router. Other routers that I used in the past, my speed would drop VS when I used a direct connection. Also this router runs cool. The cheaper routers I had in the past ran much hotter. They failed after about one year of use. This router also shows your 3 G signal so you can place the router in the best location for the best 3 G signal.

Verizon May Begin Offering LTE for Pre-Paid Service

Verizon Wireless has been offering customers pre-paid and post-paid month-to-month service for some time. However, pre-paid service was NOT available to those wanting to use a 4G LTE device. Now, Verizon is taking this into further consideration and may soon be offering the 4G LTE service on a pre-paid plan - at least according to a report on Droid Life.

According to Droid Life's sources, Verizon is getting ready to give pre-paid users, who are currently on 3G, access to its 4G LTE network. It is said that Verizon will add 4G LTE access to its pre-paid ALLSET plan starting July 17. These unnamed sources say subscribers will be able to sign-up for the service via Verizon's website, by calling customer care or going through direct/indirect channels at this time as well.

Currently, the ALLSET pre-paid plan includes unlimited talk and text, as well as 500MB of data for $45. In addition, Verizon also offers BRIDGE DATA on a monthly basis for pre-paid users - 500MB, 1GB and 3GB for $5, $10 and $20, respectively.

As long as the pricing for the ALLSET plan remains the same, pre-paid users would get 4G LTE and 3.5GB of data for $65 per month. This pricing would then be cheaper than the carrier's post-paid plans as currently, under its More Everything shared data plan, subscribers pay $100 each month for a smartphone that comes with only 3GB of shared data.

Post launch, Verizon has more up its sleeve per the site's sources as the carrier is apparently looking to sell "new post-paid 4G phones that can be activated with pre-paid pricing." Subscribers will have the option of choosing from available "certified pre-owned devices" that include the iPhone 5 and Samsung Galaxy S4 OR, they can bring their own Verizon 4G LTE compatible device.

The downside? It is not known if the speed will be full 4G LTE or throttled at a certain amount. It is also unknown if the Bridge Data pricing will stay the same or change before July 17. If the information holds true, then Verizon will finally be joining the ranks of AT&T and Sprint. Both these U.S. carriers offer 4G LTE services on their pre-paid brands. T-Mobile has been offering 4G LTE on its pre-paid plans since the launch of its 4G LTE last year.

Thursday, July 10, 2014

Sprint announces LivePro Mobile hotspot that includes a built in projector


OVERLAND PARK, Kan. (BUSINESS WIRE), July 09, 2014 - It’s the most important presentation of your career. You walk into the boardroom and learn your client’s Internet access is down and the projector bulb burned out. What do you do? Never again should you have to face this nightmare after the July 11 debut of the world’s first commercially available pocket projector and mobile hotspot, Sprint LivePro™ (ZTEMF97AHS).

This innovative new device combines a mini projector with a 10-inch to 10-foot projection display and 3G/4G LTE mobile hotspot powered by the super-high-speed network data capabilities of Sprint Spark™, where available, and supports up to eight Wi-Fi® enabled devices simultaneously.
It will be available exclusively from Sprint (NYSE: S) in select Sprint Stores, and through Sprint direct ship sales channels, including Sprint Stores, Business Sales, Web Sales and Telesales at 1-800-SPRINT1. With Sprint Easy Pay, well-qualified buyers can purchase Sprint LivePro with $0 down (plus tax) and 24 monthly payments of $18.751. 

“Whether it’s a boardroom proposal or backyard movie night, Sprint LivePro is a one-of-a-kind device that combines the enhanced LTE network capabilities of Sprint Spark with an easily portable projector that helps you get work done or keep the family entertained,” said David Owens, senior vice president of Product Development, Sprint. “Sprint LivePro has a high-quality projection display making it easy to share important information on a movie screen, wall or any other flat surface. Its mobile hotspot is powered by Sprint Spark, offering blazing-fast network speeds for downloading important videos or presentations on the Web.” 

Measuring 4.7 inches x 4.7 inches and only 1.1 inches thick, Sprint LivePro easily fits in a briefcase or purse and features an embedded speaker providing audio during video or presentations. For bigger sound, separate speakers can be paired via Bluetooth® or attached to the device with a 3.5mm jack.
LivePro offers an easy-to-use 4-inch touchscreen display and Android™ 4.2, Jelly Bean, user interface, making it easy to access content and use the hotspot. The large 5,000mAh lithium ion battery can also be used as a power bank to charge a smartphone, tablet or other devices using a USB cable. 

Users can share content using HDMI or USB cables, or wirelessly mirror a smartphone or tablet display using Wi-Fi Miracast®. Through the Wi-Fi connection, users can also pull content from the Cloud directly from the device and stream video and audio content easily with a Wi-Fi connection or data plan. Files can be shared and stored on LivePro using Bluetooth, an HDMI or USB cable as well.
Sprint LivePro is also a great tool for entertaining. At the next family barbecue, the cordless projector can be used to watch video or play a game in the backyard. Customers can also use the mobile hotspot to pull and share content from the Web. 

Featuring access to Google Play™, with more than 1 million apps, millions of songs and books, and thousands of movies, LivePro can keep guests entertained well into the night. LivePro also includes Google Mobile™ wireless services, such as Google Chrome, Google Search™, Gmail™, Google Maps™ for Android, Google Calendar™, Drive and YouTube™. 

Wednesday, July 09, 2014

CradlePoint Clarifies MBR95 Future


On June 12th, 2014 Cradlepoint released an announcement regarding vulnerabilities within OpenSSL (Heartbleed bug). These issues were mitigated by an updated to Enterprise Cloud Manager on 6/9/2014 at 8pm EDT, but the CBR400/450 and MBR95 weren’t fixed and announced end of life (screenshot above). Shortly thereafter Cradlepoint indicated the MBR95 wasn’t included in the end of life process, but there are no additional firmware builds scheduled for the MBR95 units (recant screenshot below).  The lack of future firmware updates doesn't mean that the MBR95 will no longer be supported by Cradlepoint or 3Gstore, but it DOES mean that future 3G and 4G modems will not be supported, and no new bug fixes or features will be available. 

Cradlepoint has released a recommended course of action for anybody currently using MBR95 units which protect against the OpenSSL vulnerability, but limit the functionality of features within the router too.

MBR95 Mitigation for OpenSSL Vulnerability suggestions:
  • Disable remote web administration*
  • Ensure any web browser used to access the Web GUI (Local or remote) is fully updated to the latest version.
Aside from those two recommendations the only other recourse MBR95 users have is to upgrade to a unit that has received firmware updates to completely fix the vulnerability like the MBR1200B, MBR1400 or IBR600/650 series. All of these units have received updated firmware build 5.1.2 that fixes the security risks of the OpenSSL bug. Depending on your application and how you’re using the MBR95’s it may or may not be worth upgrading to new hardware. Here is our recommendation if you have MBR95 units: 

3Gstore Recommendation on MBR95 Units:
If you’re a home user simply using the MBR95 to provide connectivity through your home disable remote admin capability and ensure your browser is up to date. Even though the units will receive no additional firmware updates or features if you don’t change to a newer device your equipment will not just stop working. In fact, there are still lots of customers running legacy routers like the MBR1000 and that model hasn’t received a firmware update in several years. Firmware upgrades will only become an issue for you if you upgrade to newer USB devices that aren’t listed as supported on the latest firmware build for the unit. Normally Cradlepoint releases new firmware every 2-3 months that adds in support for additional modems and/or carriers that provide cellular connectivity - BUT they have announced that the MBR95 will no longer receive these firmware upgrades. 

If you’re a business user and have either standardized on the MBR95 or are evaluating it for a larger rollout throughout your company it’s probably time to start evaluating new hardware. The closest alternatives to the MBR95 right now are the MBR1200B or the Pepwave Surf SOHO if you want to evaluate a different manufacturer. These units are unaffected by the OpenSSL bug and receive timely firmware updates to add new features, fix bugs and support cloud management platforms to easily manage hundreds of units deployed out in the field. Most companies are likely going to want remote admin capability and if the main recommendation from Cradlepoint is to disable this feature you’ll lose a crucial feature or ultimately leave your company with huge security risk. 

Thinking of switching Cradlepoint models? Contact us to discuss your needs
* Steps to disable MBR95 Remote Web Admin:
  1. Login to your router at through a web browser. If you’ve changed the default IP enter the new IP of the router.
  2. Click “System Settings” on the top right tab and select “Administration” from the drop down window.
  3. On the left hand side click the tab called “Remote Management”
  4. In the main window you will see “Allow Remote Web Administration”. Remove the checkmark and navigate to the bottom of the page and click the “Apply” button.
  5. You have now removed Remote Web Administration

Tuesday, July 08, 2014

Cradlepoint MC400 Universal Modems save deployment costs


CradlePoint has led the industry by making it very easy for our customers to choose their cellular carrier by virtue of our routers supporting “plug-n-play” modem technology.  Customers can also change their modem (and carrier) to reduce their data costs or improve their connection or service level.  This flexibility allows companies to take advantage of the competitive swings in the cellular market and change carriers when necessary to obtain the best combination of price and signal strength for each of their office locations. 

As easy as it’s been for CradlePoint customers to change their modem or carrier on our products, it was still challenging for locations without on-premise IT staff (and for many companies that means just about every remote location).  Remote offices without technical staff would require dispatch of a service truck to physically change their modem.  These “truck rolls” are costly, and difficult to schedule during the slow times (evenings and weekends) when they would be least impactful to ongoing business. 

Now, with the introduction of their new MC400 universal modems, customers have even more flexibility in their choice of carriers and can future-proof their network solution—while avoiding those painful truck rolls. 

Suppose, for example, that your company has been using Carrier X but then realizes it could lower data costs or get better connectivity by switching to Carrier Y.  With the MC400 modem, you won’t need to go out and buy another piece of hardware to accommodate the new carrier because the ability to handle multiple carriers is built right in!  Second, the switch from one carrier to another can be done remotely across your distributed locations using CradlePoint Enterprise Cloud Manager.
One great feature of Enterprise Cloud Manager is the ability to manage your remote locations by geographic area.  A region manager can use Enterprise Cloud Manager to select all of their locations and tell Enterprise Cloud manager to switch all of the devices from carrier X to carrier Y.  You can even tell Enterprise Cloud Manager to schedule the change in the middle of the night or weekend for the least impact to your business. 

In a sense, our new MC400 is analogous to the ability to unlock a cell phone so that is can be used with any carrier. The net effect is to give our customers more choice and lower their network operating expenses. 

Companies that use cellular data services may have felt “locked in” to a given carrier after their initial equipment deployment.  That’s because they knew the cost of a service visit for each remote location would consume most of the savings of a carrier switch.  Now, the MC400 combined with Enterprise Cloud Manager removes these roadblocks and enables remote selection of your distributed locations’ cellular carriers. 

Our relationship with the carriers has been symbiotic.  CradlePoint was first to bring low-cost, reliable cellular data to mainstream businesses.  We work very closely with the carriers to get our products certified on their networks.  As a result, the carriers know how well our devices work.  One of the things we hear all the time from new customers is that they chose CradlePoint because their cellular carrier recommended our products. 

By removing the “lock” on data services, our “universal” MC400 modem might be said to be an industry disruptor. We’re confident the net effect will be good for our customers and the carriers. Our solution will give our customers more flexibility, which can lead to lower costs that over time will enable more businesses to use cellular data.  This brings more customers to our carrier partners, enabling them to continue to grow their networks and drive the technology forward.  We really like these win-win solutions. 

Large Cradlepoint deployment? Request a formal quote

Friday, July 04, 2014

Congrats to 3Gstore Customer Chris O. For Writing Review of a 3Gstore IP Switch - 2 Outlet - US - Latest Firmware

Congrats to Chris O. of Claremont, California who just won a $25.00 gift code for writing a review for 3Gstore IP Switch - 2 Outlet - US - Latest Firmware at! Every week we randomly pick one product review from the previous week and award the writer a $25.00 gift code. We appreciate ALL the reviews our customers write, whether they are positive or negative - honest reviews like Chris O.\'s help other customers decide if the product is right for them. After you purchase a product from, we encourage you to log in and and leave a review letting people know how the product worked for you - you'll be helping others, and you'll automatically be entered to win a gift code!.

This product does exactly what is says it does, and was really easy to setup. If you're frustrated when your router or modem locks up, preventing you from getting into your systems remotely, this is the product for you.

Thursday, July 03, 2014

AT&T LTE network has lowest latency


Recently Fierce Wireless and Open Signal released a report showing that AT&T and T-Mobile have the lowest latency when compared against Verizon and Sprint’s LTE networks. Open Signal gets their data from a report of over 1 million consumer devices with ICMP pings sent to Google and then averages them out. In the latest report AT&T just edged out T-Mobile with an average latency of 75ms with Sprint bringing up the rear at close to 100ms off their 4G LTE network. The main reason the other carriers have lower latency is because they’re using 10x10Mhz or 20x20Mhz configurations while Sprint is still using a 5x5Mhz configuration. The lower the latency the quicker you have a response for a page to start loading or better voice quality when making a VoIP (Voice over IP).

Sprint promises 180Mbps peak speed by 2015


Sprint recently spoke at the Light Reading Big Telecom event in Chicago and they stated plans to boost speeds beyond their current “Sprint Spark” network upgrades. By 2015 they plan to offer peak speeds of 180Mbps where customers are currently seeing about 60Mbps in Sprint Spark areas. Right now the Spark network is using a combination of 800/1900/2500Mhz frequencies to deliver tri-band LTE support and adding multiple antenna arrays they can boost speed further. This is done by using eight-transmit and eight-receive (8T8R) at each cell site and will boost the speed with Sprints LTE TDD 2.5Ghz frequency.